Content of this pageWhat is Merpay?
Merpay is a payment methods provided by Merpay. You can use the payment information registered in your Merpay account to pay for Item and other expenses.
End users can make payments using points awarded by Mercari for points purchased with Mercari Settlement money, campaigns, etc., Merpay balance, top-up payment, and merpay smart payment.
For more information about Merpay, please see the following website. The URL may be subject to change.
<Merpay>
https://www.merpay.com/
Service Diagram
Main Features
- End users can easily make purchases using their Merpay accounts.
- You can pay using points awarded by Mercari for points purchased with Mercari Settlement money, campaigns, etc., Merpay balance, top-up payment, and merpay smart payment.
- Because Merchants do not need to obtain personal information, end users can use the service safely and securely.
End-user Instructions
Please refer to the service website for details on the purchasing procedure.
For end-user usage information, please check the FAQ or the page of each financial institution.
Service Specifications
Basic Specifications
The available billing systems and billing system-specific basic specifications are as follows. Each period of time for processing settlement, cancellation, and others performed by the payment administration tool is based on the tool.
Billing Methods
| One-time charge | ○ |
|---|---|
| Recurring charge (simple) | × |
| Recurring charge (based on term or usage rate) | × |
Basic Specifications
| Billing method | Field | Specifications | |
|---|---|---|---|
| One-time charge | Close authorization settlement | Automated sales | ○ |
| Specified sales | ○ | ||
| Period for settlement | Auto close authorization settlement: settlement is not necessary. In the case of designated Settlement: The period from the time of provisional Settlement to the date of provisional Settlement is counted as the first day Up to 60 days ※1※2 | ||
| Period for cancellation | Auto close authorization settlement: cancellation function not available. In the case of designated Settlement: The period from the time of provisional Settlement to the date of provisional Settlement is counted as the first day Up to 60 days later ※1 | ||
| Period for refund | In the case of Auto Close Authorization Capture: From the time of Settlement up to the same time on 365 days ※1 In the case of designated Settlement: From the time of provisional Settlement up to the same time on 365 days ※1 | ||
※2: Provisional Settlement that exceed the Settlement Settlement period will be canceled at any time from the 60th day after the provisional Settlement date.
Supported devices
The available devices are as follows.
| Device | Availability | Remarks |
|---|---|---|
| PC | ○ | – |
| Smartphone | ○ | – |
| Mobile | × | – |
List of Provided Functions
The following functions are provided. As for the payment administration tool, only the main functions are listed. For details, see the Payment Administration Tool Manual.
| Billing system/Close authorization settlement | Provided functions | Link Type | API Type | Payment management tool |
|---|---|---|---|---|
| One-time billing/Auto close authorization settlement | Purchase | ○ | – | – |
| Refund | – | ○ | ○ | |
| Partial Refund※1 | – | ○ | ○ | |
| Result reference | – | ○ | – | |
| One-time billing/Specified close authorization capture | Purchase | ○ | – | – |
| Settlement | – | ○ | ○ | |
| Partial Settlement※2 | – | ○ | ○ | |
| Cancellation | – | ○ | ○ | |
| Refund | – | ○ | ○ | |
| Partial Refund※1 | – | ○ | ○ | |
| Payment result reference | – | ○ | – |
※2: Settlement can only be made once. We do not offer a multiple Settlement function. When using "designated Settlement", if Settlement is made for an amount less than the provisional Settlement amount, the amount designated in Settlement will be the actual Settlement, and the remaining amount will be Refund to the end user. In addition, you cannot designate an amount higher than the provisional Settlement amount.
Payment Status Transition
When each of the provided functions is performed, the payment status changes as follows. For the method to perform each of the functions, see the Link Type System Specifications, API Type System Specifications, and Payment Administration Tool Manual.
<<One-time billing/Auto close authorization settlement >>
| Provided functions | Link Type Process name/Function ID | API Type Process name/Function ID | Payment management tool Screen name/Button name |
|---|---|---|---|
| Purchase | Purchase Request A01-1 | – | – |
| Refund | – | Cancel/Refund Request ST02-00306-314 | Billing Information Screen "Refund" |
| Partial Refund | – | Cancel/Refund Request ST02-00306-314 | Billing Information Screen "Partial Refund" ※1 |
| Payment result reference | – | Payment result reference request MG01-00101-314 | – |
<<One-time billing/Specified close authorization settlement >>
| Provided functions | Link Type Process name/Function ID | API Type Process name/Function ID | Payment management tool Screen name/Button name |
|---|---|---|---|
| Purchase | Purchase Request A01-1 | – | – |
| Settlement | – | Sales request ST02-00202-314 | Billing Information Screen "Settlement" |
| Partial Settlement | – | Sales request ST02-00202-314 | Billing Information Screen "Partial Settlement" ※1 |
| Cancellation | – | Cancel/Refund Request ST02-00306-314 ※2 | Billing Information Screen "Cancellation" |
| Refund | – | Cancel/Refund Request ST02-00306-314 ※2 | Billing Information Screen "Refund" |
| Partial Refund | – | Cancel/Refund Request ST02-00306-314 ※2 | Billing Information Screen "Partial refund" |
| Payment result reference | – | Payment result reference request MG01-00101-314 | – |
※2: This is the same API as the Auto Close Authorization Capture cancellation Refund request (ST02-00306-314).
Cautions
Payment validity limit
When an end user performs a Payment, there is a time limit of 20 minutes from the time the end user launches the Mercari app or Transition on the screen provided by Merpay until the Payment is completed. In the case of Payment by PC, the remaining time limit is displayed on "QR code screen".
If Payment is not completed within 20 minutes, an alert dialog will be displayed on QR code screen. If you make Payment via a smartphone browser, Payment that is not completed within 20 minutes will be invalid and treated as an error.
Mercari App Integration
When an end user makes a purchase using a smartphone with the Mercari app installed, the Mercari app will automatically launch and make the payment. However, if the Mercari app is not installed, if the Mercari app is not launched correctly, or if the usage environment is not appropriate, the "Mercari app launch guidance screen" will be displayed on the smartphone, prompting the end user to install or launch the Mercari app as appropriate.
Mercari Usage Environment
Mercari apps and websites have recommended usage environments. For more information, please refer to the following website. URLs are subject to change.
〈Mercari guide> About functions such as registration login, notification> If you think it is a problem> About Mercari usage environment 〉
https://www.mercari.com/jp/help_center/article/485/
Fraud Investigations and Payment Withholding
Merpay may investigate fraudulent use and withhold payment (refuse to purchase receivables) if an end user reports a defective Item or that they do not remember using the service, or if they suspect fraudulent use by a third party. If Merpay contacts us, we will promptly inform merchant of the situation, so please respond according to the information we receive. If payment withholding is confirmed, the Settlement amount will not be subject to settlement and will be borne by merchant. For more information, please refer to the Important Information Document provided at the time of application.
Specifications
Merpay provides services provided by Merpay by incorporating them into Online Payment ASP Service. Please note that if Merpay changes its specifications or economic conditions, the specifications of the Merpay provided by Merpay may also change accordingly.
Service Suspension Due to Maintenance, etc.
Online Payment ASP Service carry out maintenance on an irregular basis. If there is a service interruption due to maintenance, we will notify you in advance and then suspend the service. As a rule, we will notify you at least one week in advance. However, this does not apply in the case of emergency maintenance.
In addition, if a service outage occurs due to system maintenance or a malfunction caused by Merpay or its partners other than our system, we will notify merchant as soon as we become aware of the situation and investigate the cause. We will notify merchant as soon as we have determined the cause, but please note that if the cause is not attributable to our company, it may take some time to determine the cause.
Supplementary Information
No supplementary information available.
