Content of this pageWhat is Mobile Suica payment?
Mobile Suica payment is a payment methods provided by JR East Japan. You can use the E-money charged to your Mobile Suica card to pay for Item, etc.
The following methods of payment are available for end users:
<Email Payment >
Apply for Payment on a PC or a device that does not have Mobile Suica application installed, then launch Mobile Suica application from the email you receive and make the payment.
For more information about Mobile Suica payment, please also see the following website. The URL may be subject to change.
<Mobile Suica payment >
http://www.jreast.co.jp/mobilesuica/
Service Diagram
Main Features
- You can make purchases even from devices that do not have Mobile Suica application installed, such as a PC.
Payment is made via the app. - This service is available to anyone with a smartphone or mobile phone that has Mobile Suica application installed.
- You can make payments by simply launching Mobile Suica application without having to enter your ID or password.
Usage Information For End Users
Please refer to the service website for details on the purchasing procedure.
For end-user usage information, please check the FAQ or the page of each financial institution.
Service Specifications
Basic Specifications
The available billing systems and billing system-specific basic specifications are as follows.
Billing Methods
| One-time charge | ○ |
|---|---|
| Recurring charge (simple) | × |
| Recurring charge (based on term or usage rate) | × |
Basic Specifications
| Billing method | Field | Specifications | |
|---|---|---|---|
| One-time charge | Close authorization settlement | Automated sales | ○ |
| Specified sales | × | ||
| Period for settlement | Settlement is not necessary because the auto close authorization settlement is performed. | ||
| Period for cancellation | There is no cancellation function because it is auto close authorization settlement. | ||
| Period for refund | By the end of the third month following the month of Purchase request processing | ||
Supported devices
The available devices are as follows.
| Device | Availability | Remarks |
|---|---|---|
| PC | ○ | – |
| Smartphone | ○ | Only compatible with models that can install Mobile Suica application. |
| Mobile | ○ | – |
List of Provided Functions
The following functions are provided. As for the payment administration tool, only the main functions are listed. For details, see the Payment Administration Tool Manual.
| Billing system/Close authorization settlement | Provided functions | Link Type | API Type | Payment management tool |
|---|---|---|---|---|
| One-time billing/Auto close authorization settlement | Purchase | ○ | – | – |
| Refund | – | – | ○※1 |
Payment Status Transition
By implementing each of the functions provided, the status of the Payment will Transition as follows. For details on how to implement each function, refer to the Link Type System Specifications and Admin portal / Payment management tool Manual.
<<One-time billing/Auto close authorization settlement >>
| Provided functions | Link Type Process name/Function ID | API Type Process name/Function ID | Payment management tool Screen name/Button name |
|---|---|---|---|
| Purchase | Purchase Request A01-1 | – | – |
| Refund | – | – | Billing Information Screen "Refund request from SPS" |
Cautions
About the app
Please note that due to the specifications of Mobile Suica application, if there are 100 Payment bills in the end user's environment, the app will not be able to accept any bills.
If you click the app launch link on a device that does not have Mobile Suica application installed, a download screen will be displayed on SoftBank and au devices, and an error screen will be displayed on Docomo devices.
Payment Refunds
For Refund, the "Suica Pocket" service is used. This is a service where the end user must explicitly receive the amount. In the unlikely event that the end user is unable to "receive" the Mobile Suica at "Suica Pocket" within Refund deadline, the amount will be returned to merchant as a "Refund" in the collection report from our company in the month following the month of Refund deadline, and we ask that merchant Refund the end user directly. Please note that top-ups using Suica Pocket must be made before the deadline displayed in the "Receipt Deadline" column on the "Suica Pocket List" screen on the Mobile Suica site or in other places designated by our company.
*The receipt deadline will be displayed on the Suica Pocket receipt screen.
<<How to receive Suica Pocket>>
https://msfaq.mobilesuica.com/faq/show/20?site_domain=default
Specifications
Mobile Suica payment is a service provided by JR East that is integrated into Online Payment ASP Service. Please note that if JR East makes any changes to specifications or economic conditions, the specifications of the Mobile Suica payment provided by our company may also change accordingly.
Service Suspension Due to Maintenance, etc.
Maintenance of the Online Payment ASP Service is performed on an irregular basis. Any service suspension due to maintenance will be notified in advance. As a rule, such a notification is made 1 week before the suspension. However, this may not be the case in the event of emergency maintenance.
In addition, if a service outage occurs due to system maintenance or a malfunction of JR East or its affiliates other than our system, we will notify merchant as soon as we become aware of the situation and investigate the cause. We will notify our merchant as soon as we have identified the cause, but please note that if the cause is not attributable to our company, it may take some time to identify the cause.
Supplementary Information
No supplementary information available.
