Content of this pageError code
XML Format for Errors
If the processing result for each request is an error or abnormal processing, a common error response will be returned in the format below. For the XML format returned in normal cases, please refer to the API Field Definitions listed in the API Type Interface Specifications for each payment method.
≪About Formats≫ 9: Numeric Type (1 Byte 0 to 9), X: Half-width Character String, M: Multi-byte Character String (BASE64 encoding required)
| SEQ | Tag element name | Field name | Chars | Format | Req'd | Type | Description | Remarks |
|---|---|---|---|---|---|---|---|---|
| 1 | res_result | Status of processing result | 2 | X | ○ | Fixed | OK: Request processing OK NG: Request processing NG | |
| 2 | res_err_code | Error code | 8 | X | ○ | Fixed | See list of error codes | Error codes are the same as for normal payment processing. It will be returned when the status of the processing result is NG. |
| 3 | res_date | Date and time of response | 14 | ９ | ○ | Fixed | YYYYMMDDHHMISS | The date and time of the response from SBPS. |
Error Code System
Error codes are expressed by 8-digit single-byte alphanumeric characters. The system is as follows.
999 Z9 999
Digits 1-3: Represent a payment method.
Digits 4-5: Represent a type.
Digits 6-8: Represent a field.
Ex) The Item ID is not specified in a credit card payment:
10103005
101: Indicates a credit card payment.
03: Indicates a required error.
005: Indicates an item ID.
List of Error Codes
We may add additional error codes without notice when modifications for service improvements are implemented on the respective financial institution or SBPS side.
ST01 to MG02 on the right columns of the error code system-specific error code list represent digits 1 to 4 of the function IDs assigned to each API, and ○ is put when the error occurs, and △ when the error occurs on certain conditions.
Digits 1-3: Payment method
| Code | Payment method | Description | ST01 | ST11 | ST02 | ST03 | MG01 | MG02 | MG11 | MG12 | MG04 | ML01 | TA02 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 101 | Credit Card Payment | Indicates that the error occurred in a credit card payment. | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | |||
| 305 | Rakuten Pay (Online Payment) | Indicates that the error occurred in Rakuten Pay (Online Payment). | ○ | ○ | |||||||||
| 306 | PayPal Payment | Indicates that the error occurred in a Paypal payment. | ○ | ||||||||||
| 309 | Recruit Kantan Shiharai | Indicates that the error occurred in Recruit Kantan Shiharai. | ○ | ○ | ○ | ||||||||
| 310 | LINE Pay | Indicates that the error occurred in LINE Pay. | ○ | ||||||||||
| 311 | PayPay (Online Payment) | Indicates that an error occurred in PayPay (Online Payment). | ○ | ○ | ○ | ||||||||
| 313 | Wallet payment service (Type-Y) | Indicates that an error occurred in Wallet payment service (Type-Y). | ○ | ||||||||||
| 314 | Merpay Online Payment | Indicates that an error occurred in Merpay Online Payment. | ○ | ○ | |||||||||
| 315 | Amazon Pay | Indicates that an error occurred in Amazon Pay. | ○ | ○ | ○ | ||||||||
| 316 | EPOS Kantan Kessai Service | Indicates that an error occurred in EPOS Kantan Kessai Service. | ○ | ○ | |||||||||
| 317 | Rakuten Pay (Online Payment) V2 | Indicates that the error occurred in Rakuten Pay V2 (Online Payment). | ○ | ○ | ○ | ○ | |||||||
| 401 | d Payment (Carrier) | Indicates that the error occurred in d Payment (Carrier). | ○ | ○ | |||||||||
| 402 | au Kantan Kessai Service | Indicates that the error occurred in au Kantan Kessai. | ○ | ○ | |||||||||
| 405 | SoftBank Matomete Shiharai (B) | Indicates that the error occurred in SoftBank Matomete Shiharai (B). | ○ | ○ | |||||||||
| 406 | au PAY (Online Payment) | Indicates that an error occurred in au PAY (Online Payment). | ○ | ||||||||||
| 510 | Alipay Cross-border Payment | Indicates that the error occurred in Alipay+. | ○ | ||||||||||
| 513 | JCB PREMO payment/House Prepaid Card payment | Indicates that the error occurred in a JCB PREMO payment/House Prepaid Card payment. | ○ | ○ | |||||||||
| 514 | UnionPay Net Payment | Indicates that the error occurred in a GINREN net payment. | ○ | ||||||||||
| 515 | WechatPay | This indicates that an error has occurred with WechatPay. | ○ | ||||||||||
| 601 | Apple Pay | Indicates that the error occurred in Apple Pay. | ○ | ○ | ○ | ||||||||
| 604 | Google Pay | Indicates that an error occurred in Google Pay. | ○ | ○ | ○ | ||||||||
| 701 | Convenience store payment | Indicates that an error occurred in a convenience store payment. | ○ | ○ | ○ | ||||||||
| 702 | General wire transfer (bank-to-bank wire transfer) payment | Indicates that the error occurred in a General wire transfer (bank-to-bank wire transfer) payment. | ○ | ○ | |||||||||
| 703 | Pay-easy payment | Indicates that the error occurred in a Pay-easy payment. | ○ | ||||||||||
| 710 | NP Atobarai | Indicates that an error occurred in NP Deferred Payment. | ○ | ○ | |||||||||
| 806 | T-point program (online payment) | Indicates that the error occurred in the T-point program (online payment). | ○ | ○ | |||||||||
| 912 | E-mail Link Type | Indicates that the error occurred in E-mail Link Type. | ○ | ||||||||||
| 999 | Common | Indicates that the error occurred in a common field. | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
Digits 4-5: Type
Errors related to the request XML
| Code | Type | Description | ST01 | ST11 | ST02 | ST03 | MG01 | MG02 | MG04 | MG11 | MG12 | ML01 | TA02 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 00 | XML format error | Invalid XML format | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| 01 | Error: failure in processing the payment | Occurs when an invalid payment method is specified | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ||||
| 02 | API request ID existence error | Occurs when an invalid API request ID is specified | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| 03 | Required field error | Occurs when no value is specified in a mandatory field | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| 04 | Attribute error | Occurs when a data type other than a storable type is specified | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| 05 | Number of digits error | Occurs when the number of digits is greater than the specified digits (bytes) | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| 06 | Format error | Invalid format | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| 07 | Defined value error | Occurs when a value other than the defined values is specified | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| 08 | Unused error codes | ||||||||||||
| 09 | Hash value error | The hash value in the request is invalid | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| 10 | Request validity period error | Occurs when the validity period of the sent request (10 minutes by default) has expired | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| 11 | Error: SBPS transaction ID for the processing target | Occurs when no payment exists that is associated with the SBPS transaction ID specified as the processing target | ○ | ○ | △ | ||||||||
| 12 | Error: tracking ID for the processing target | In the case of ST01 ST11, occurs in re-obtained authorization processing when no payment exists that is associated with the tracking ID specified as the processing target | △ | △ | ○ | ○ | ○ | ○ | |||||
| 13 | Error: designation not allowed | Occurs in re-obtained authorization processing only when a value is specified in a parameter for which designation is not allowed | △ | △ | |||||||||
| 14 | Error: invalid Merchant ID/Service ID | Occurs when the merchant property sheet associated with the specified merchant ID/service ID does not exist | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
Credit Card Payment Specific Errors
| Code | Type | Description | ST01 | ST11 | ST02 | MG01 | MG02 | MG11 | MG12 | TA02 |
|---|---|---|---|---|---|---|---|---|---|---|
| 20 | Credit card fraud prevention filter error | In the case of MG02 MG12, occurs only in registration and update request processing | ○ | ○ | △ | △ | ||||
| 21 | Credit center error | In the case of ST02, occurs only in capture, cancel, and refund request processing | ○ | ○ | △ | ○ | ○ | |||
| 22 | Credit card credit limit | In the case of ST02, occurs only in capture, cancel, and refund request processing | ○ | ○ | △ | ○ | ○ | |||
| 23 | Credit card non-usable | In the case of ST02, occurs only in capture, cancel, and refund request processing | ○ | ○ | △ | ○ | ○ | |||
| 24 | Invalid PIN | In the case of ST02, occurs only in capture, cancel, and refund request processing | ○ | ○ | △ | ○ | ○ | |||
| 25 | Going over your credit card usage cap | In the case of ST02, occurs only in capture, cancel, and refund request processing | ○ | ○ | △ | ○ | ○ | |||
| 26 | Credit freeze | In the case of ST02, occurs only in capture, cancel, and refund request processing | ○ | ○ | △ | ○ | ○ | ○ | ||
| 27 | Credit card number/expiration date is invalid | In the case of ST02, occurs only in capture, cancel, and refund request processing | ○ | ○ | △ | ○ | ○ | ○ | ||
| 28 | Handling of transaction content not allowed | In the case of ST02, occurs only in capture, cancel, and refund request processing | ○ | ○ | △ | ○ | ○ | |||
| 29 | Preferred installment payment plan (repayment out of the cardholder's bi-annual bonus) not available | In the case of ST02, occurs only in capture, cancel, and refund request processing | ○ | ○ | △ | ○ | ○ | |||
| 30 | Preferred bonus month not available | In the case of ST02, occurs only in capture, cancel, and refund request processing | ○ | ○ | △ | ○ | ○ | |||
| 31 | Preferred bonus amount not available | In the case of ST02, occurs only in capture, cancel, and refund request processing | ○ | ○ | △ | ○ | ○ | |||
| 32 | Preferred start month for your payment plan not available | In the case of ST02, occurs only in capture, cancel, and refund request processing | ○ | ○ | △ | ○ | ○ | |||
| 33 | Preferred number of installment payments not available | In the case of ST02, occurs only in capture, cancel, and refund request processing | ○ | ○ | △ | ○ | ○ | |||
| 34 | Preferred installment payment amount not available | In the case of ST02, occurs only in capture, cancel, and refund request processing | ○ | ○ | △ | ○ | ○ | |||
| 35 | Preferred initial installment payment amount not available | In the case of ST02, occurs only in capture, cancel, and refund request processing | ○ | ○ | △ | ○ | ○ | |||
| 36 | Other authorization error | In the case of ST02, occurs only in capture, cancel, and refund request processing | ○ | ○ | △ | ○ | ○ | |||
| 37 | Since Auto Close Authorization Capture is set, no settlement request is required. | Occurs when an invalid settlement request is made | △ | |||||||
| 38 | For Batch Settlement (by uploading a batch file), perform settlement processing by using a file. | Occurs when an invalid settlement request is made | △ | |||||||
| 39 | Since no authorization result exists, settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | |||||||
| 40 | Since authorization has been voided, settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | |||||||
| 41 | Since settlement processing has been completed, the processing has been stopped. | Occurs when an invalid settlement request is made | △ | |||||||
| 42 | The valid processing date/time of settlement processing is until the last day of the third month from the authorization date. | Occurs when an invalid settlement request is made | △ | |||||||
| 43 | For Batch Settlement (by uploading a batch file), perform refund processing by using a file. | Occurs when an invalid refund or partial refund request is made | △ | |||||||
| 44 | Refund processing is stopped because the authorization result does not exist. | Occurs when an invalid refund or partial refund request is made | △ | |||||||
| 45 | Refund processing is stopped because the authorization has been voided. | Occurs when an invalid refund or partial refund request is made | △ | |||||||
| 46 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid refund or partial refund request is made | △ | |||||||
| 47 | Refund processing is stopped because recurring billing is going on. | Occurs when an invalid refund or partial refund request is made | △ | |||||||
| 48 | Unused error codes | |||||||||
| 49 | For Auto Close Authorization Capture, use the Refund Request API. | Occurs when an invalid cancellation or partial refund request is made | △ | |||||||
| 50 | For Batch Settlement (where Merchant sets up for manual batch processing) Close Batch, use the Refund Request API. | Occurs when an invalid cancel request is made | △ | |||||||
| 51 | Authorization voidance processing is stopped because the authorization result does not exist. | Occurs when an invalid cancel request is made | △ | |||||||
| 52 | Authorization voidance processing is stopped because the authorization has already been voided. | Occurs when an invalid cancel request is made | △ | |||||||
| 53 | Unused error codes | |||||||||
| 54 | Authorization voidance processing is stopped because recurring billing is going on. | Occurs when an invalid cancel request is made | △ | |||||||
| 55 | Unused error codes | |||||||||
| 56 | The valid period for refund processing is from the settlement date to the last day of the third month from the date the authorization is voided. | Occurs only when a refund or partial refund request is made outside the valid period | △ | |||||||
| 57 | The specified recurring billing has been already canceled. | Occurs only in termination of recurring billing | △ | |||||||
| 58 | Error: recurring billing is being used | Occurs when deletion of customer information is attempted while recurring billing is being used | △ | |||||||
| 59 | For Auto Close Authorization Capture with commit, perform refund processing after performing a commit. | Occurs when a refund request is made for a transaction with an invalid state | △ | |||||||
| 60 | Since the processing has completed, no commit (void) can be made. | Occurs when a capture request is made for a transaction with an invalid state | △ | |||||||
| 61 | Invalid security code | In the case of ST02, occurs only in capture, cancel, and refund request processing | ○ | ○ | △ | ○ | ○ | |||
| 62 | Unused error codes | |||||||||
| 78 | Credit card information storage flag specification error | Occurs in one-time purchases and re-obtained authorization processing when the credit card information storage flag element is not correctly set | △ | 〇 | ||||||
| 79 | Since the amount specified exceeded the amount of authorization, settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | |||||||
| K0 | Partial refund processing is stopped because settlement processing is not yet performed. | Occurs when an invalid partial refund request is made | △ | |||||||
| K1 | Partial refund processing is stopped because the total amount to be refunded exceeds the settled amount. | Occurs when an invalid partial refund request is made | △ | |||||||
| K2 | Financial institution judgment error | Credit card non-usable (G30: This transaction has been suspended. ) | ○ | ○ | ○ | ○ | ○ | |||
| K3 | Credit card brand return flag specification error | Request parameter error | ○ | ○ | ○ | ○ | ○ | ○ | ||
| K4 | NG authorization information change processing is stopped because the authorization result does not exist. | Error indicating that the authorization result does not exist | ○ | |||||||
| K5 | NG authorization information change processing is stopped because the authorization has successfully been obtained. | Error resulting from a request for changing a transaction for which authorization has successfully been obtained | ○ | |||||||
| W0 | Settlement processing is stopped because cancellation of the payment is already in progress. | Occurs when an invalid settlement request is made | ○ | |||||||
| W1 | As the processing date/time, specify a date equal to or later than the authorization date. | Occurs when an invalid settlement request is made | ○ | |||||||
| W2 | Refund processing is stopped because settlement processing has not yet been performed. | Occurs when an invalid refund request is made | ○ | |||||||
| W3 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | |||||||
| W4 | Since the amount specified exceeded the amount at the time of settlement, refund processing has been stopped. | Occurs when an invalid partial refund request is made | ○ | |||||||
| W5 | As the processing date/time, specify a date equal to or later than the settlement date. | Occurs when an invalid refund request is made | ○ | |||||||
| W6 | Cancel processing is stopped because it is already in progress. | Occurs when an invalid cancel/refund request is made | ○ | |||||||
| W7 | The process is stopped because the status was not authentication process complete. | Occurs when an invalid 3DS Authentication Request or 3DS Authentication Result Reference is made. | ○ | ○ | ○ | |||||
| W8 | Processing has been stopped because the specified authentication result ID has already been processed. | Occurs when an invalid 3DS Authentication Request or 3DS Authentication Result Reference is made. | ○ | ○ | ○ | ○ | ||||
| WB | This card does not support identity authentication services. | Occurs when using a credit card that does not support the Identity authentication service. | ○ | |||||||
| WC | Credit center error | Occurs when a failure occurs at the financial institution | ○ | |||||||
| WD | Credit card payment is currently unavailable due to maintenance. | Occurs when a failure occurs at the financial institution | ○ | |||||||
| WE | Recurring billing processing has been aborted due to a campaign that cannot be selected. | ○ | ||||||||
| WG | Processing is stopped because the authentication result does not exist. | 3D Authentication result does not exist error | ○ | ○ | ○ | ○ |
Rakuten Pay (Online Payment) Specific Errors
| Code | Type | Description | ST01 | ST02 | MG01 |
|---|---|---|---|---|---|
| 20 | Error: server maintenance in progress | Error which is returned from the financial institution | ○ | ○ | |
| 21 | Rakuten center error | Error which is returned from the financial institution | ○ | ○ | |
| 22 | Rakuten center error | Error which is returned from the financial institution | ○ | ○ | |
| 23 | Rakuten center error | Error which is returned from the financial institution | ○ | ○ | |
| 24 | Rakuten center error | Error which is returned from the financial institution | ○ | ||
| 25 | Unused error codes | ||||
| 26 | Unused error codes | ||||
| 27 | Refund processing is stopped because the period for refund has expired. | Occurs when an invalid refund request is made | △ | ||
| 28 | Since the period for cancellation has expired, cancel processing has been stopped. | Occurs when an invalid refund request is made | △ | ||
| 29 | No amount change processing is allowed for this payment. | Occurs when an invalid amount change request is made | △ | ||
| 30 | Amount change processing is stopped because the authorization result does not exist. | Occurs when an invalid amount change request is made | △ | ||
| 31 | Amount change processing is stopped because the payment has already been canceled. | Occurs when an invalid amount change request is made | △ | ||
| 32 | Amount change processing is stopped because cancellation of the payment is already in progress. | Occurs when an invalid amount change request is made | △ | ||
| 33 | Amount change processing is stopped because cancel request is already in progress. | Occurs when an invalid amount change request is made | △ | ||
| 34 | Since settlement processing has been already in place, amount change processing has been stopped. | Occurs when an invalid amount change request is made | △ | ||
| 35 | Since a settlement request has been already in progress, the amount change processing has been stopped. | Occurs when an invalid amount change request is made | △ | ||
| 36 | Since amount change processing has been already in place, the amount change processing has been stopped. | Occurs when an invalid amount change request is made | △ | ||
| 37 | Since amount change request is already in progress, the amount change processing has been stopped. | Occurs when an invalid amount change request is made | △ | ||
| 38 | Since amount change processing has been already in place, the settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | ||
| 39 | Since amount change processing has been already in place, the cancel processing has been stopped. | Occurs when an invalid refund request is made | △ | ||
| 40 | Amount change processing is stopped because the refund has already been processed. | Occurs when an invalid amount change request is made | △ | ||
| 41 | Since refund processing has been already in place, the amount change processing has been stopped. | Occurs when an invalid amount change request is made | △ | ||
| 42 | Since a refund request is already in progress, the amount change processing has been stopped. | Occurs when an invalid amount change request is made | △ | ||
| 43 | Since amount change processing has been already in place, the refund processing has been stopped. | Occurs when an invalid refund request is made | △ | ||
| 44 | Since the authorization amount is zero yen, settlement processing has been stopped. | Occurs when an invalid amount change request is made | △ | ||
| 45 | Settlement processing cannot be performed for this payment. | Occurs when an invalid settlement request is made | △ | ||
| 46 | Settlement processing is not required because Auto Close Authorization Capture is set. | Occurs when an invalid settlement request is made | △ | ||
| 47 | Since no authorization result exists, settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | ||
| 48 | Settlement processing is stopped because it has already been performed. | Occurs when an invalid settlement request is made | △ | ||
| 49 | Settlement processing is stopped because the payment has been canceled. | Occurs when an invalid settlement request is made | △ | ||
| 50 | Settlement processing is stopped because cancellation of the payment is already in progress. | Occurs when an invalid settlement request is made | △ | ||
| 51 | Settlement processing is stopped because cancel request is already in progress. | Occurs when an invalid settlement request is made | △ | ||
| 52 | Since settlement processing has been already in place, the settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | ||
| 53 | Settlement processing is stopped because a settlement request is already in progress. | Occurs when an invalid settlement request is made | △ | ||
| 55 | Since amount change request is already in progress, the settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | ||
| 56 | Since amount change request is already in progress, the cancel processing has been stopped. | Occurs when an invalid cancel request is made | △ | ||
| 57 | For Auto Close Authorization Capture, use refund processing. | Occurs when an invalid cancel request is made | △ | ||
| 60 | Cancel processing is stopped because the payment has already been canceled. | Occurs when an invalid refund request is made | △ | ||
| 61 | Cancel processing is stopped because it is already in progress. | Occurs when an invalid refund request is made | △ | ||
| 62 | Settlement processing has been stopped because cancel request is already in progress. | Occurs when an invalid refund request is made | △ | ||
| 63 | Since settlement processing has been already in place, the cancel processing has been stopped. | Occurs when an invalid refund request is made | △ | ||
| 64 | Cancel processing is stopped because a settlement request is already in progress. | Occurs when an invalid refund request is made | △ | ||
| 66 | Since amount change request is already in progress, the refund processing has been stopped. | Occurs when an invalid refund request is made | △ | ||
| 67 | No refund processing is allowed for this payment. | Occurs when an invalid refund request is made | △ | ||
| 70 | Refund processing is stopped because the payment has already been canceled. | Occurs when an invalid refund request is made | △ | ||
| 71 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid refund request is made | △ | ||
| 72 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid refund request is made | △ | ||
| 73 | Since a refund request is already in progress, the refund processing has been stopped. | Occurs when an invalid refund request is made | △ | ||
| 76 | Since no authorization result exists, cancel/refund processing has been stopped. | Occurs when an invalid refund request is made | △ | ||
| 77 | You can use Rakuten Pay (Online Payment) for payment of \100 or more. | Occurs when the authorized amount is below the minimum amount permitted for payment | ○ | ||
| L0 | Recurring billing processing is stopped because the initial application result does not exist. | Occurs when an invalid authorization request is made | ○ | ||
| L1 | Recurring billing processing is stopped because the Merchant's customer ID differs from that in the initial application result. | Occurs when an invalid authorization request is made | ○ | ||
| L2 | Recurring billing processing is stopped because it has already been canceled. | Occurs when an invalid authorization request is made | ○ | ||
| L3 | The recurring billing you specified cannot be used for some reasons. The recurring billing contract has been canceled. | Occurs when the user is already invalid at the time of authorization | ○ | ||
| L4 | The amount has exceeded your credit limit or an error has been detected at the Rakuten payment center. Please try again after a while. | Occurs when an error occurs due to the amount exceeding the authorization amount at the time of authorization | ○ | ||
| L5 | Cancellation processing is stopped because the initial application result does not exist. | Occurs when an invalid recurring billing cancellation request is made | △ | ||
| L6 | Cancellation processing is stopped because the Merchant's customer ID differs from that in the initial application result. | Occurs when an invalid recurring billing cancellation request is made | △ | ||
| L7 | Cancellation processing is stopped because it has already been canceled. | Occurs when an invalid recurring billing cancellation request is made | △ |
Rakuten Pay (Online Payment) V2 Specific Errors
| Code | Type | Description | ST01 | ST02 | ST03 | MG01 |
|---|---|---|---|---|---|---|
| 20 | Rakuten Pay is currently unavailable due to maintenance. | Error which is returned from the financial institution | 〇 | 〇 | 〇 | 〇 |
| 21 | An error has occurred in Rakuten Pay and the process has been stopped. | Error which is returned from the financial institution | 〇 | 〇 | 〇 | 〇 |
| 22 | You can use Rakuten Pay for payment of \100 or more. | Occurs when the authorized amount is below the minimum amount permitted for payment | 〇 | 〇 | ||
| 23 | A system error has occurred. Please try again. | Error which is returned from the financial institution | 〇 | 〇 | 〇 | 〇 |
| 24 | Since the period for obtained authorization has expired, obtained authorization processing has been stopped. | Occurs when the period for obtained authorization has expired | 〇 | |||
| 25 | Since the period for re-obtained authorization has expired, re-obtained authorization processing has been stopped. | Occurs when the period for re-obtained authorization has expired | 〇 | |||
| 26 | Since the period for settlement has expired, settlement processing has been stopped. | Occurs the period for settlement has expired, | 〇 | |||
| 27 | Since the period for amount change has expired, amount change processing has been stopped. | Occurs the period for amount change has expired, | 〇 | |||
| 28 | Since the period for cancellation has expired, cancel processing has been stopped. | Occurs the period for cancellation has expired,, | 〇 | |||
| 29 | Refund processing is stopped because the period for refund has expired. | Occurs the period for refund has expired. | 〇 | |||
| 30 | Since order result does not exist, obtained authorization processing has been stopped. | Occurs when an invalid authorization request is made | 〇 | |||
| 31 | A system error has occurred. Please try again. | Occurs when an invalid re-obtained authorization request is made | 〇 | |||
| 32 | Please contact the issuer of the credit card you used or Rakuten. | Error which is returned from the financial institution | 〇 | 〇 | 〇 | 〇 |
| 33 | Please change the credit card and try again, or contact the issuer of the credit card you used. | Error which is returned from the financial institution | 〇 | 〇 | ||
| 34 | The process has been stopped due to insufficient Rakuten Points balance. Please change the number of Rakuten Points used. | Error which is returned from the financial institution | 〇 | 〇 | ||
| 35 | The process has been stopped due to unavailability of Rakuten Points. Please change the number of Rakuten Points used. | Error which is returned from the financial institution | 〇 | 〇 | ||
| 38 | Since amount change processing has been already in place, the settlement processing has been stopped. | Occurs when an invalid settlement request is made | 〇 | |||
| 39 | Since amount change processing has been already in place, the cancel processing has been stopped. | Occurs when an invalid cancel request is made | 〇 | |||
| 43 | Since amount change processing has been already in place, the refund processing has been stopped. | Occurs when an invalid refund request is made | 〇 | |||
| 47 | Since no authorization result exists, settlement processing has been stopped. | Occurs when an invalid settlement request is made | 〇 | |||
| 48 | Settlement processing is stopped because it has already been performed. | Occurs when an invalid settlement request is made | 〇 | |||
| 49 | Settlement processing is stopped because the payment has been canceled. | Occurs when an invalid settlement request is made | 〇 | |||
| 50 | Settlement processing is stopped because cancellation of the payment is already in progress. | Occurs when an invalid settlement request is made | 〇 | |||
| 52 | Since settlement processing has been already in place, the settlement processing has been stopped. | Occurs when an invalid settlement request is made | 〇 | |||
| 54 | Since the amount specified is different from the amount of authorization, settlement processing has been stopped. | Occurs when an invalid settlement request is made | 〇 | |||
| 60 | Cancel processing is stopped because the payment has already been canceled. | Occurs when an invalid cancel request is made | 〇 | |||
| 61 | Cancel processing is stopped because it is already in progress. | Occurs when an invalid cancel request is made | 〇 | |||
| 63 | Since settlement processing has been already in place, the cancel processing has been stopped. | Occurs when an invalid cancel request is made | 〇 | |||
| 71 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid refund request is made | 〇 | |||
| 72 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid refund request is made | 〇 | |||
| 76 | Since no authorization result exists, cancel/refund processing has been stopped. | Occurs when an invalid refund request is made | 〇 | |||
| L0 | Periodic purchase processing is stopped because the initial application result does not exist. | Occurs when an invalid periodic purchase request is made | 〇 | |||
| L1 | Periodic purchase processing is stopped because the Merchant's customer ID differs from that in the initial application result. | Occurs when an invalid refund request is made | 〇 | |||
| L2 | Periodic purchase processing is stopped because it has already been canceled. | Occurs when an invalid recurring billing cancellation request is made | 〇 | |||
| L5 | Cancellation processing is stopped because the initial application result does not exist. | Occurs when an invalid recurring billing cancellation request is made | 〇 | |||
| L7 | Cancellation processing is stopped because it has already been canceled. | Occurs when an invalid recurring billing cancellation request is made | 〇 | |||
| R0 | No re-obtained authorization processing is allowed for this payment. | Occurs when an invalid re-obtained authorization request is made | 〇 | |||
| R1 | Re-obtained authorization processing is stopped because Auto Close Authorization Capture is set. | Occurs when an invalid re-obtained authorization request is made | 〇 | |||
| R2 | Re-obtained authorization processing is stopped because the authorization result does not exist. | Occurs when an invalid re-obtained authorization request is made | 〇 | |||
| R3 | Re-obtained authorization processing is stopped because settlement processing has already been performed. | Occurs when an invalid re-obtained authorization request is made | 〇 | |||
| R4 | Re-obtained authorization processing is stopped because the payment has already been canceled. | Occurs when an invalid re-obtained authorization request is made | 〇 | |||
| R5 | Re-obtained authorization processing is stopped because refund processing has already been performed. | Occurs when an invalid re-obtained authorization request is made | 〇 | |||
| R6 | Re-obtained authorization processing is stopped because settlement processing has been already in place. | Occurs when an invalid re-obtained authorization request is made | 〇 | |||
| R7 | Re-obtained authorization processing is stopped because cancel processing is already in progress. | Occurs when an invalid re-obtained authorization request is made | 〇 | |||
| R8 | Re-obtained authorization processing is stopped because refund processing is already in progress. | Occurs when an invalid re-obtained authorization request is made | 〇 | |||
| R9 | Re-obtained authorization processing is stopped because it is already in progress. | Occurs when an invalid re-obtained authorization request is made | 〇 | |||
| U0 | Amount change processing is stopped because the authorization result does not exist. | Occurs when an invalid amount change request is made | 〇 | |||
| U1 | Amount change processing is stopped because the payment has already been canceled. | Occurs when an invalid amount change request is made | 〇 | |||
| U2 | Amount change processing is stopped because cancellation of the payment is already in progress. | Occurs when an invalid amount change request is made | 〇 | |||
| U3 | Since settlement processing has been already in place, amount change processing has been stopped. | Occurs when an invalid amount change request is made | 〇 | |||
| U4 | Since amount change processing has been already in place, the amount change processing has been stopped. | Occurs when an invalid amount change request is made | 〇 | |||
| U5 | Amount change processing is stopped because the refund has already been processed. | Occurs when an invalid amount change request is made | 〇 | |||
| U6 | Since refund processing has been already in place, the amount change processing has been stopped. | Occurs when an invalid amount change request is made | 〇 |
PayPal Payment Specific Errors
| Code | Type | Description | ST01 | ST02 |
|---|---|---|---|---|
| 20 | Since no payment result exists, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | |
| 21 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | |
| 22 | Refund processing is valid for 60 days from the date of payment. | Occurs when an invalid refund request is made | ○ | |
| 23 | Paypal center error | Error which is returned from the financial institution | ○ |
Recruit Kantan Shiharai Specific Errors
| Code | Type | Description | ST01 | ST02 | ST03 |
|---|---|---|---|---|---|
| 20 | Since an error occurred in Recruit, the processing has been stopped. | Error which is returned from the financial institution | ○ | ○ | 〇 |
| 21 | Recruit payment is under maintenance and currently unavailable. | Error which is returned from the financial institution | ○ | ○ | 〇 |
| 22 | Refund processing is stopped because the valid period for refunding has expired. | Error which is returned from the financial institution | ○ | ||
| 23 | The specified item has already been canceled. | Occurs when an invalid recurring billing stop request is made | ○ | ||
| 24 | Since the period for cancellation has expired, cancel processing has been stopped. | Occurs when an invalid cancel request is made | ○ | ||
| 25 | Since the period for settlement has expired, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | ||
| 26 | Since the Recruit payment center is performing settlement processing, the refund processing has been stopped. | Occurs when an invalid refund or multiple partial refund request is made | ○ | ||
| 27 | Settlement Processing cannot be done for CVS Payment. | Occurs when an invalid settlement request is made | ○ | ||
| 28 | Refund processing is not possible for CVS Payment. | Occurs when an invalid refund request is made | ○ | ||
| 29 | Re-authorization processing cannot be done for CVS Payment. | Occurs when an invalid re-obtained authorization request is made | ○ | ||
| 30 | Since the period for re-obtained authorization has expired, re-obtained authorization processing has been stopped. | Occurs when an invalid re-obtained authorization request is made | 〇 | ||
| 31 | No re-obtained authorization processing is allowed for this payment. | Occurs when an invalid re-obtained authorization request is made | 〇 | ||
| 32 | Re-obtained authorization processing is stopped because Auto Close Authorization Capture is set. | Occurs when an invalid re-obtained authorization request is made | 〇 | ||
| 33 | Re-obtained authorization processing is stopped because the authorization result does not exist. | Occurs when an invalid re-obtained authorization request is made | 〇 | ||
| 34 | Re-obtained authorization processing is stopped because settlement processing has already been performed. | Occurs when an invalid re-obtained authorization request is made | 〇 | ||
| 35 | Re-obtained authorization processing is stopped because the payment has already been canceled. | Occurs when an invalid re-obtained authorization request is made | 〇 | ||
| 36 | Re-obtained authorization processing is stopped because refund processing has already been performed. | Occurs when an invalid re-obtained authorization request is made | 〇 | ||
| 37 | Re-obtained authorization processing is stopped because it has already been performed. | Occurs when an invalid re-obtained authorization request is made | 〇 | ||
| 38 | Re-obtained authorization processing is stopped because settlement processing has been already in place. | Occurs when an invalid re-obtained authorization request is made | 〇 | ||
| 39 | Re-obtained authorization processing is stopped because cancel processing is already in progress. | Occurs when an invalid re-obtained authorization request is made | 〇 | ||
| 40 | Re-obtained authorization processing is stopped because refund processing is already in progress. | Occurs when an invalid re-obtained authorization request is made | 〇 | ||
| 41 | Re-obtained authorization processing is stopped because it is already in progress. | Occurs when an invalid re-obtained authorization request is made | 〇 | ||
| 42 | Settlement Processing was aborted because re-authorization is already in progress. | Occurs when an invalid settlement request is made | 〇 | 〇 | |
| 43 | Cancel processing was aborted because re-authorization is already in progress. | Occurs when an invalid cancel request is made | 〇 | ||
| 44 | Refund processing was aborted because re-authorization is already in progress. | Occurs when an invalid refund request is made | 〇 | ||
| 46 | Settlement processing is not required because Auto Close Authorization Capture is set. | Occurs when an invalid settlement request is made | ○ | ||
| 47 | Since no authorization result exists, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | ||
| 48 | Settlement processing is stopped because it has already been performed. | Occurs when an invalid settlement request is made | ○ | ||
| 49 | Settlement processing is stopped because the payment has been canceled. | Occurs when an invalid settlement request is made | ○ | ||
| 50 | Settlement processing is stopped because cancellation of the payment is already in progress. | Occurs when an invalid settlement request is made | ○ | ||
| 52 | Since settlement processing has been already in place, the settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | ||
| 55 | Since the amount specified exceeded the amount of authorization, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | ||
| 56 | Cancel processing cannot be performed for this payment. | Occurs when an invalid cancel request is made | ○ | ||
| 57 | For Auto Close Authorization Capture, use refund processing. | Occurs when an invalid cancel request is made | ○ | ||
| 60 | Cancel processing is stopped because the payment has already been canceled. | Occurs when an invalid cancel request is made | ○ | ||
| 61 | Cancel processing is stopped because it is already in progress. | Occurs when an invalid cancel request is made | ○ | ||
| 63 | Since settlement processing has been already in place, the cancel processing has been stopped. | Occurs when an invalid cancel request is made | ○ | ||
| 67 | No refund processing is allowed for this payment. | Occurs when an invalid refund request is made to recurring billing | ○ | ||
| 68 | Refund processing is stopped because the authorization result does not exist. | Occurs when an invalid refund request is made | ○ | ||
| 70 | Refund processing is stopped because the payment has already been canceled. | Occurs when an invalid refund request is made | ○ | ||
| 71 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | ||
| 72 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | ||
| 75 | Since the amount specified exceeded the amount at the time of settlement, refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | ||
| 76 | Since no authorization result exists, cancel/refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | ||
| 77 | Re-authorization failed. | Error which is returned from the financial institution | 〇 | ||
| L0 | Recurring billing processing is stopped because the initial application result does not exist. | Occurs when an invalid authorization request is made | ○ | ||
| L1 | Recurring billing processing is stopped because the Merchant's customer ID differs from that in the initial application result. | Occurs when an invalid authorization request is made | ○ | ||
| L2 | Recurring billing processing is stopped because it has already been canceled. | Occurs when an invalid authorization request is made | ○ | ||
| L3 | The recurring billing you specified cannot be used for some reasons. The recurring billing contract has been canceled. | Occurs when the user is already invalid at the time of authorization | ○ | ||
| L4 | The amount has exceeded your credit limit or an error has been detected at the Recruit Kantan Shiharai center. Please try again after a while. | Occurs when an error occurs due to the amount exceeding the authorization amount at the time of authorization | ○ | ||
| L5 | Cancellation processing is stopped because the initial application result does not exist. | Occurs when an invalid recurring billing cancellation request is made | △ | ||
| L6 | Cancellation processing is stopped because the Merchant's customer ID differs from that in the initial application result. | Occurs when an invalid recurring billing cancellation request is made | △ | ||
| L7 | Cancellation processing is stopped because it has already been canceled. | Occurs when an invalid recurring billing cancellation request is made | △ |
LINE Pay Specific Errors
| Code | Type | Description | ST01 | ST02 |
|---|---|---|---|---|
| 20 | Since an error occurred in LINE Pay, the processing has been stopped. | Error which is returned from the financial institution | ○ | |
| 21 | This is a temporary error. Please wait for a while and retry. | Error which is returned from the financial institution | ○ | |
| 22 | Refund processing is stopped because the valid period for refunding has expired. | Occurs when an invalid refund request is made | ○ | |
| 23 | Since the period for cancellation has expired, cancel processing has been stopped. | Occurs when an invalid cancel request is made | ○ | |
| 24 | Since the period for settlement has expired, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | |
| 46 | Settlement processing is not required because Auto Close Authorization Capture is set. | Occurs when an invalid settlement request is made | ○ | |
| 47 | Since no authorization result exists, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | |
| 48 | Settlement processing is stopped because it has already been performed. | Occurs when an invalid settlement request is made | ○ | |
| 49 | Settlement processing is stopped because the payment has been canceled. | Occurs when an invalid settlement request is made | ○ | |
| 50 | Settlement processing is stopped because cancellation of the payment is already in progress. | Occurs when an invalid settlement request is made | ○ | |
| 51 | Settlement processing is stopped because cancel request is already in progress. | Occurs when an invalid settlement request is made | ○ | |
| 52 | Since settlement processing has been already in place, the settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | |
| 55 | Since the amount specified exceeded the amount of authorization, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | |
| 59 | Cancel processing is stopped because settlement processing has already completed. | Occurs when an invalid cancel request is made | ○ | |
| 60 | Cancel processing is stopped because the payment has already been canceled. | Occurs when an invalid cancel request is made | ○ | |
| 61 | Cancel processing is stopped because it is already in progress. | Occurs when an invalid cancel request is made | ○ | |
| 63 | Since settlement processing has been already in place, the cancel processing has been stopped. | Occurs when an invalid cancel request is made | ○ | |
| 71 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | |
| 72 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | |
| 73 | Since a refund request is already in progress, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | |
| 75 | Since the amount specified exceeded the amount at the time of settlement, refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | |
| 76 | Since no authorization result exists, cancel/refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | ○ |
PayPay (Online Payment) Specific Errors
| Code | Type | Description | ST01 | ST02 | MG01 |
|---|---|---|---|---|---|
| 20 | PayPay (Online Payment) is under maintenance and currently unavailable. | Error which is returned from the financial institution | ○ | ○ | ○ |
| 21 | Since an error occurred at PayPay (Online Payment), the process has been stopped. | Error which is returned from the financial institution | ○ | ○ | ○ |
| 22 | Cancel/refund processing is stopped because cancel processing is already in progress. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 23 | Cancel/refund processing is stopped because settlement processing is already in progress. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 24 | Cancel/refund processing is stopped because a settlement request is already in progress. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 25 | Since the period for settlement has expired, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | ||
| 26 | The specified recurring billing has been already canceled. | Occurs only in termination of recurring billing | ○ | ○ | ○ |
| 27 | Since the period for settlement has expired, settlement processing has been stopped. | Occurs when an invalid settlement request is made. * Note that this error occurs for a request for a settlement with increased amount whose expiration date of authorization is within 6 hours. | ○ | ||
| 28 | Insufficient balance. | Occurs when the balance of the PayPay account is insufficient to the requested amount. | ○ | ○ | |
| 29 | Refund processing is stopped because the total amount to be refunded exceeds the settled amount. | Occurs when invalid multiple partial refund requests are made | ○ | ||
| 30 | Since refund processing is in progress at the PayPay payment, the refund processing has been stopped. | Occurs when invalid multiple partial refund requests are made | ○ | ||
| 31 | Refund processing is stopped because the maximum number of refunds has been reached. | Occurs when invalid multiple partial refund requests are made | ○ | ||
| 32 | The process cannot be carried out because the maximum credit limit per day specified by the user would be exceeded. | Error which is returned from the financial institution | ○ | ||
| 33 | The process cannot be carried out because the maximum credit limit per month specified by the user would be exceeded. | Error which is returned from the financial institution | ○ | ||
| 34 | The process cannot be carried out because the upper limit would be exceeded. Example: The monthly upper limit of the Merchant would be exceeded. | Error which is returned from the financial institution | ○ | ||
| 39 | Order rejected because a similar order has already been accepted (same user, same amount, short settlement time) | Error which is returned from the financial institution | ○ | ||
| 40 | The period for refund has expired. | Occurs when an invalid refund request is made | ○ | ||
| 41 | The same order has been placed multiple times. | Error which is returned from the financial institution | ○ | ||
| 42 | An error occurred with the PayPay card used for PayPay credit (Former later payment), so it cannot be processed. | Error which is returned from the financial institution | ○ | ||
| 47 | Since no authorization result exists, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | ||
| 48 | Settlement processing is stopped because it has already been performed. | Occurs when an invalid settlement request is made | ○ | ||
| 49 | Settlement processing is stopped because the payment has been canceled. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 50 | Settlement processing is stopped because cancellation of the payment is already in progress. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 52 | Since settlement processing has been already in place, the settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | ||
| 53 | Settlement processing is stopped because a settlement request is already in progress. | Occurs when an invalid settlement request is made | ○ | ||
| 68 | Refund processing is stopped because the authorization result does not exist. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 69 | Refund processing is stopped because settlement processing has not yet been performed. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 70 | Refund processing is stopped because the payment has already been canceled. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 71 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 72 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 75 | Since the amount specified exceeded the amount at the time of settlement, refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 76 | Since no authorization result exists, cancel/refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 77 | Duplicated request error（multiple partial refund） | This error occurs when partial Refund processing is already complete (result is successful) for the specified branch number. | ○ | ||
| 78 | Duplicated request error（multiple partial refund） | This error occurs when a partial Refund operation has already been completed (resulting in failure) for the specified branch number. | ○ | ||
| 79 | Refund processing has been canceled because there are no refundable users. | This error occurs when no user is available for Refund processing. | ○ | ||
| L0 | Periodic purchase processing is stopped because the initial application result does not exist. | Occurs when an invalid payment request is made | ○ | ||
| L1 | Periodic purchase processing is stopped because the Merchant's customer ID differs from that in the initial application result. | Occurs when an invalid payment request is made | ○ | ||
| L2 | Periodic purchase processing is stopped because it has already been canceled. | Occurs when an invalid payment request is made | ○ | ||
| L3 | The pay as you go billing you specified is not available. The pay as you go billing contract has been canceled. | Occurs when the user is already invalid at the time of payment | ○ | ||
| L5 | Cancellation processing is stopped because the initial application result does not exist. | Occurs when an invalid recurring billing cancellation request is made | ○ | ||
| L6 | Cancellation processing is stopped because the Merchant's customer ID differs from that in the initial application result. | Occurs when an invalid recurring billing cancellation request is made | ○ | ||
| L7 | Cancellation processing is stopped because it has already been canceled. | Occurs when an invalid recurring billing cancellation request is made | ○ | ||
| L8 | Periodic purchase processing is stopped because the service type differs from that in the initial application result. | Occurs when an invalid payment request is made | ○ | ||
| L9 | Cancel processing is stopped because processing is in progress. | Occurs if the period has expired or the settlement has been established for the push billing (payment request) | ○ |
Merpay Online Payment Specific Errors
| Code | Type | Description | ST01 | ST02 | MG01 |
|---|---|---|---|---|---|
| 20 | Merpay payment is under maintenance and currently unavailable. | Error which is returned from the financial institution | ○ | ||
| 21 | Since an error occurred at Merpay payment, the process has been stopped. | Error which is returned from the financial institution | ○ | ||
| 22 | Since the period for settlement has expired, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | ||
| 23 | Since the period for cancellation has expired, cancel processing has been stopped. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 24 | Refund processing is stopped because the period for refund has expired. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 46 | Settlement processing is not required because Auto Close Authorization Capture is set. | Occurs when an invalid settlement request is made | ○ | ||
| 47 | Since no authorization result exists, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | ||
| 48 | Settlement processing is stopped because it has already been performed. | Occurs when an invalid settlement request is made | ○ | ||
| 49 | Settlement processing is stopped because the payment has been canceled. | Occurs when an invalid settlement request is made | ○ | ||
| 50 | Settlement processing is stopped because cancellation of the payment is already in progress. | Occurs when an invalid settlement request is made | ○ | ||
| 52 | Since settlement processing has been already in place, the settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | ||
| 55 | Since the amount specified exceeded the amount of authorization, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | ||
| 58 | Cancel processing is stopped because the authorization result does not exist. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 59 | Cancel processing is stopped because settlement processing has already completed. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 60 | Cancel processing is stopped because the payment has already been canceled. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 61 | Cancel processing is stopped because it is already in progress. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 63 | Since settlement processing has been already in place, the cancel processing has been stopped. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 68 | Refund processing is stopped because the authorization result does not exist. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 69 | Refund processing is stopped because settlement processing has not yet been performed. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 70 | Refund processing is stopped because the payment has already been canceled. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 71 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 72 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 75 | Since the amount specified exceeded the amount at the time of settlement, refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 76 | Since no authorization result exists, cancel/refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | ○ |
d Payment (Carrier) Specific Errors
| Code | Type | Description | ST01 | ST02 |
|---|---|---|---|---|
| 20 | Since no authorization result exists, settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | |
| 21 | Since authorization has been voided, settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | |
| 22 | Since the amount specified exceeded the amount of authorization, settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | |
| 23 | Since settlement processing has been completed, the processing has been stopped. | Occurs when an invalid settlement request is made | △ | |
| 24 | Since Auto Close Authorization Capture is set, no settlement request is required. | Occurs when an invalid settlement request is made | △ | |
| 25 | Since no authorization result exists, cancel/refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | △ | |
| 26 | Since authorization has been voided, cancel/refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | △ | |
| 27 | Refund processing is stopped because the settlement data of the specified month does not exist. | Occurs when an invalid cancel/refund request is made | △ | |
| 28 | Unused error codes | |||
| 29 | Unused error codes | |||
| 30 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | △ | |
| 31 | The period to refund a cancellation has expired. | Occurs when an invalid cancel/refund request is made | △ | |
| 32 | The specified recurring billing has been already canceled. | Occurs only in termination of recurring billing | △ | |
| 33 | The period for capturing has expired. | Occurs when an invalid settlement request is made | △ | |
| 34 | Other error | Error which is returned from the financial institution | ○ | ○ |
| 35 | The financial institution is performing nighttime processing or periodic maintenance work. | Error which is returned from the financial institution | ○ | |
| 36 | Since settlement processing has been already in place, the settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | |
| 37 | Since settlement processing has been already in place, the cancel processing has been stopped. | Occurs when an invalid cancel/refund request is made | △ | |
| 38 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | △ | |
| 39 | Since the financial institution is performing settlement processing, the refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | △ | |
| 40 | For Auto Close Authorization Capture, use refund processing. | Occurs when an invalid cancel/refund request is made | △ | |
| 44 | Since the amount specified exceeded the amount at the time of settlement, refund processing has been stopped. | Occurs when an invalid refund request is made | △ | |
| 45 | We can't process it because the payment exceeded the maximum amount. | Error which is returned from the financial institution | ○ | |
| 46 | Since partial Settlement are not possible with d payment pay-as-you-go, Settlement Processing has been suspended. | Occurs when an invalid settlement request is made | △ | |
| 47 | Refund process has been canceled because partial Refund are not possible for d payment pay-as-you-go charges. | Occurs when an invalid refund request is made | △ | |
| 48 | The processing was aborted because the service provision status by Financial institution is "Stopped". | Error which is returned from the financial institution | ○ | |
| 49 | Processing was halted due to the line contract and usage status. Please direct the user to contact Docomo regarding the usage status. | Error which is returned from the financial institution | ○ | |
| 50 | Processing cannot be performed because the user's d account is a business d account. | Error which is returned from the financial institution | ○ | |
| 51 | The transaction has been cancelled due to a processing error at Financial institution. | Error which is returned from the financial institution | ○ | |
| 52 | The process was canceled due to a syntax error at Financial institution. | Error which is returned from the financial institution | ○ | |
| 53 | The process has been cancelled due to a system error at Financial institution. | Error which is returned from the financial institution | ○ | |
| 54 | Processing is not possible because the service is not available due to the user's contract status, etc. Please direct the user to contact Docomo regarding their contract status. | Error which is returned from the financial institution | ○ | |
| 55 | Processing was aborted due to an error in Message to the Financial institution or parameter settings. | Error which is returned from the financial institution | ○ | |
| 56 | A duplicate request error occurred at Financial institution | Error which is returned from the financial institution | ○ | |
| 57 | Refund expiration error occurred at Financial institution | Error which is returned from the financial institution | ○ | |
| 58 | No relevant data found at Financial institution | Error which is returned from the financial institution | ○ | |
| 59 | A processed error occurred at Financial institution | Error which is returned from the financial institution | ○ | |
| 60 | An error occurred in the requested amount at Financial institution | Error which is returned from the financial institution | ○ | |
| 61 | The process has been cancelled due to a system error at Financial institution. | Error which is returned from the financial institution | ○ | |
| 62 | Credit card processing error linked to the user's d account | Error which is returned from the financial institution | ○ | |
| 63 | Timeout on Financial institution Error returned from Financial institution | Error which is returned from the financial institution | ○ | |
| 64 | Due to Financial institution maintenance, it is currently unavailable. | Error which is returned from the financial institution | ○ | |
| 65 | Financial institution processing error | Error which is returned from the financial institution | ○ | |
| L0 | Recurring billing processing is stopped because the initial application result does not exist. | Occurs when an invalid authorization request is made | ○ | |
| L1 | Recurring billing processing is stopped because the Merchant's customer ID differs from that in the initial application result. | Occurs when an invalid authorization request is made | ○ | |
| L2 | Recurring billing processing is stopped because it has already been canceled. | Occurs when an invalid authorization request is made | ○ | |
| L3 | The recurring billing you specified cannot be used for some reasons. The recurring billing contract has been canceled. | Occurs when the user is already invalid at the time of authorization | ○ | |
| L4 | The amount has exceeded your credit limit or an error has been detected at the d Payment Center. Please try again after a while. | Occurs when an error occurs due to the amount exceeding the authorization amount at the time of authorization | ○ | |
| L5 | Cancellation processing is stopped because the initial application result does not exist. | Occurs when an invalid recurring billing cancellation request is made | △ | |
| L6 | Cancellation processing is stopped because the Merchant's customer ID differs from that in the initial application result. | Occurs when an invalid recurring billing cancellation request is made | △ | |
| L7 | Cancellation processing is stopped because it has already been canceled. | Occurs when an invalid recurring billing cancellation request is made | ○ | △ |
| L8 | Recurring billing processing has been aborted because the Financial institution subscription status has already been cancelled. | Error which is returned from the financial institution | ○ | |
| L9 | Financial institution line contract information and d-account information do not exist due to cancellation. | Error which is returned from the financial institution | ○ | |
| LA | The amount cannot be processed because it exceeds the user's combined phone bill credit limit. | Error which is returned from the financial institution | ○ | |
| LB | The amount exceeds the credit card limit associated with the user's d account and cannot be processed. | Error which is returned from the financial institution | ○ | |
| LC | Processing cannot be performed because the credit card linked to the user's d ACCOUNT has expired. | Error which is returned from the financial institution | ○ | |
| LD | Payment cannot be processed because the amount exceeds the credit card usage limit associated with the user's d account (the maximum amount of the total amount spent on the "d card" and "credit cards other than d card" for the current month). | Error which is returned from the financial institution | ○ |
au Kantan Kessai Specific Errors
| Code | Type | Description | ST01 | ST02 |
|---|---|---|---|---|
| 20 | Since no authorization result exists, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | △ |
| 21 | Since authorization has been voided, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | △ |
| 22 | Since the amount specified exceeded the amount of authorization, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | △ |
| 23 | Since settlement processing has been completed, the processing has been stopped. | Occurs when an invalid settlement request is made | ○ | △ |
| 24 | Since Auto Close Authorization Capture is set, no settlement request is required. | Occurs when an invalid settlement request is made | ○ | △ |
| 25 | Since no authorization result exists, cancel/refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | △ | |
| 26 | Since authorization has been voided, cancel/refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | △ | |
| 27 | Refund processing is stopped because the settlement data of the specified month does not exist. | Occurs when an invalid cancel/refund request is made | △ | |
| 28 | Partial refund processing is valid from the following month of the date of capture. | Occurs when an invalid cancel/refund request is made | △ | |
| 29 | Since the au Kantan Kessai Service payment center has not performed billing processing, the refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | △ | |
| 30 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | △ | |
| 31 | Refund processing is valid until the last day of two months after the month of the date of capture. | Occurs when an invalid cancel/refund request is made | △ | |
| 32 | The specified recurring billing has been already canceled. | Occurs only in termination of recurring billing | △ | |
| 33 | The period for capturing has expired. | Occurs when an invalid settlement request is made | △ | |
| 34 | Other error | Error which is returned from the financial institution | ○ | ○ |
| 36 | Since settlement processing has been already in place, the settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | |
| 37 | Since settlement processing has been already in place, the cancel processing has been stopped. | Occurs when an invalid cancel/refund request is made | △ | |
| 38 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | △ | |
| 40 | For Auto Close Authorization Capture, use refund processing. | Occurs when an invalid cancel/refund request is made | △ | |
| 41 | No refund processing is allowed for this payment. | Occurs when an invalid cancel/refund request is made | △ | |
| 42 | Since the amount specified is different from the amount of authorization, settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | |
| 43 | Settlement processing for the specified payment is stopped because authorization is voided at the customer's request. | Occurs when the user is already invalid at the time of settlement | △ | |
| 75 | Since the amount specified exceeded the amount at the time of settlement, refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | △ | |
| L0 | Recurring billing processing is stopped because the initial application result does not exist. | Occurs when an invalid authorization request is made | ○ | |
| L1 | Recurring billing processing is stopped because the Merchant's customer ID differs from that in the initial application result. | Occurs when an invalid authorization request is made | ○ | |
| L2 | Recurring billing processing is stopped because it has already been canceled. | Occurs when an invalid authorization request is made | ○ | |
| L3 | The recurring billing you specified cannot be used for some reasons. The recurring billing contract has been canceled. | Occurs when the user is already invalid at the time of authorization | ○ | |
| L4 | The amount has exceeded your credit limit or an error has been detected at the au Kantan Kessai Service payment center. Please try again after a while. | Occurs when an error occurs due to the amount exceeding the authorization amount at the time of authorization | ○ | |
| L5 | Cancellation processing is stopped because the initial application result does not exist. | Occurs when an invalid recurring billing cancellation request is made | △ | |
| L6 | Cancellation processing is stopped because the Merchant's customer ID differs from that in the initial application result. | Occurs when an invalid recurring billing cancellation request is made | △ | |
| L7 | Cancellation processing is stopped because it has already been canceled. | Occurs when an invalid recurring billing cancellation request is made | △ | |
| U0 | The user is not valid. | Error which is returned from the financial institution | ○ | ○ |
| U1 | An error caused by the user occurred. | Error which is returned from the financial institution | ○ | ○ |
| U2 | An error caused by the ISP (provider) contracted with the user occurred. | Error which is returned from the financial institution | ○ | ○ |
| U3 | The application for periodic purchase cannot be made due to user settings. | Error which is returned from the financial institution | ○ | ○ |
SoftBank Matomete Shiharai (B) Specific Errors
| Code | Type | Description | ST01 | ST02 |
|---|---|---|---|---|
| 20 | Since no authorization result exists, settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | |
| 21 | Since authorization has been voided, settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | |
| 22 | Since the amount specified is different from the amount of authorization, settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | |
| 23 | Settlement processing is stopped because it has already been performed. | Occurs when an invalid settlement request is made | △ | |
| 24 | Settlement processing is not required because Auto Close Authorization Capture is set. | Occurs when an invalid settlement request is made | △ | |
| 25 | Since no authorization result exists, cancel/refund processing has been stopped. | Occurs when an invalid refund request is made | △ | |
| 26 | Since authorization has been voided, cancel/refund processing has been stopped. | Occurs when an invalid refund request is made | △ | |
| 30 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid refund request is made | △ | |
| 31 | The period to refund a cancellation has expired. | Occurs when an invalid refund request is made | △ | |
| 33 | The period for capturing has expired. | Occurs when an invalid settlement request is made | △ | |
| 34 | Since an error occurred at SoftBank Matomete Shiharai (B) payment center, the processing has been stopped. | Occurs when an invalid settlement/cancel/refund request is made | ○ | ○ |
| 36 | Since settlement processing has been already in place, the settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | |
| 37 | Since settlement processing has been already in place, the cancel processing has been stopped. | Occurs when an invalid refund request is made | △ | |
| 38 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid refund request is made | △ | |
| 40 | For Auto Close Authorization Capture, use refund processing. | Occurs when an invalid refund request is made | △ | |
| 41 | Since the amount specified exceeded the amount of authorization, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | |
| L0 | Periodic purchase processing is stopped because the initial application result does not exist. | Occurs when an invalid periodic purchase request is made | ○ | |
| L1 | Periodic purchase processing is stopped because the Merchant's customer ID differs from that in the initial application result. | Occurs when an invalid periodic purchase request is made | ○ | |
| L2 | Periodic purchase processing is stopped because it has already been canceled. | Occurs when an invalid periodic purchase request is made | ○ | |
| L3 | The SoftBank Matomete Shiharai (B) payment center determined the specified periodic purchase as handling not allowed. | Occurs when an invalid periodic purchase request is made | ○ | |
| L4 | The SoftBank Matomete Shiharai (B) payment center determined the relevant customer payment as error. | Occurs when an invalid periodic purchase request is made | ○ |
JCB PREMO Payment/House Prepaid Card Payment Specific Errors
| Code | Type | Description | ST01 | ST02 |
|---|---|---|---|---|
| 20 | Your card has insufficient funds. Please top up the card or specify another card. | Error which is returned from the financial institution | ○ | |
| 21 | Refund processing is stopped because the charging limit has been reached. | Error which is returned from the financial institution | ○ | |
| 22 | The specified card cannot be used as it has not been activated. Please specify another card. | Error which is returned from the financial institution | ○ | |
| 23 | The specified card cannot be used because the validity start date has yet to arrive. Please specify another card. | Error which is returned from the financial institution | ○ | |
| 24 | The authentication number is invalid. | Error which is returned from the financial institution | ○ | |
| 25 | The specified card cannot be used because the use of this card has been suspended. Please specify another card. | Error which is returned from the financial institution | ○ | ○ |
| 26 | The entered prepaid card number is invalid. | Error which is returned from the financial institution | ○ | |
| 27 | The specified card cannot be used because it is expired. Please specify another card. | Error which is returned from the financial institution | ○ | ○ |
| 28 | The specified card cannot be used. Please specify another card. | Error which is returned from the financial institution | ○ | ○ |
| 29 | Refund processing is stopped because the valid period for refunding has expired. | Error which is returned from the financial institution | ○ | |
| 30 | Since an error occurred in Prepaid Card Center, the process has been stopped. | Error which is returned from the financial institution | ○ | ○ |
| 31 | The amount has exceeded the credit limit per day. Please specify another card. | Error which is returned from the financial institution | ○ | |
| 32 | The amount has exceeded the credit limit per use. Please reduce the amount to below the credit limit, or specify another card. | Error which is returned from the financial institution | ○ | |
| 68 | Refund processing is stopped because the authorization result does not exist. | Occurs when an invalid refund request is made | ○ | |
| 69 | Refund processing is stopped because settlement processing has not yet been performed. | Occurs when an invalid refund request is made | ○ | |
| 71 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | |
| 72 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ |
UnionPay Payment Specific Errors
| Code | Type | Description | ST01 | ST02 |
|---|---|---|---|---|
| 20 | Since an error occurred in GINREN payment, the process has been stopped. | Error which is returned from the financial institution | ○ | |
| 21 | GINREN payment is under maintenance and currently unavailable. | Error which is returned from the financial institution | ○ | |
| 22 | Refund processing is stopped because the valid period for refunding has expired. | Occurs when an invalid refund request is made | ○ | |
| 71 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | |
| 72 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | |
| 73 | Since a refund request is already in progress, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | |
| 75 | Since the amount specified exceeded the amount at the time of settlement, refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | |
| 76 | Since no authorization result exists, cancel/refund processing has been stopped. | Occurs when an invalid refund request is made | ○ |
WechatPay specific error
| Code | Type | Description | ST02 |
|---|---|---|---|
| 20 | Since the period for refund has expired, the processing has been stopped. | Error which is returned from the financial institution | ○ |
| 21 | Financial institution has aborted the process due to an error. | Error which is returned from the financial institution | ○ |
| 68 | Refund processing is stopped because the authorization result does not exist. | Occurs when an invalid refund request is made | ○ |
| 71 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ |
| 72 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ |
Apple Pay Specific Errors
| Code | Type | Description | ST01 | ST02 | MG01 |
|---|---|---|---|---|---|
| 21 | Credit center error | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 22 | Credit card credit limit | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 23 | Credit card non-usable | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 24 | Invalid PIN | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 25 | Going over your credit card usage cap | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 26 | Credit freeze | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 27 | Credit card number/expiration date is invalid | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 28 | Handling of transaction content not allowed | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 29 | Preferred installment payment plan (repayment out of the cardholder's bi-annual bonus) not available | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 30 | Preferred bonus month not available | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 31 | Preferred bonus amount not available | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 32 | Preferred start month for your payment plan not available | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 33 | Preferred number of installment payments not available | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 34 | Preferred installment payment amount not available | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 35 | Preferred initial installment payment amount not available | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 36 | Other authorization error | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 37 | Since a signature check failed, the processing has been stopped. | Occurs when it is specified in the advance settings that a signature in payment information is checked and the signature is determined invalid as a result of the check | △ | ||
| 38 | Since decryption processing failed, the processing has been stopped. | Occurs when decryption of payment information fails | ○ | ||
| 39 | Since the amount in the request and that in the payment information differ, the processing has been stopped. | Occurs when the amount (tax included) and that in the payment information do not match | ○ | ||
| 40 | Since a refund request processing has already been processed, the refund processing has been stopped. | Occurs when a refund request for the specified payment has been completed at the time of refund request | △ | ||
| 41 | Since refund request processing has not been completed, the refund confirmation processing has been stopped. | Occurs when a refund request for the specified payment has not been completed at the time of refund confirmation | △ | ||
| 42 | Since no refund request result exists, the re-obtained authorization processing has been stopped. | Occurs when the specified payment does not exist at the time of re-authorization | △ | ||
| 43 | Since no purchase result exists, the settlement processing has been stopped. | A request to a credit card company for which a destination has not been set | △ | ||
| 45 | Settlement processing cannot be performed for this payment. | Occurs when an invalid capture is made | △ | ||
| 46 | Settlement processing is not required because Auto Close Authorization Capture is set. | Occurs when an invalid capture is made | △ | ||
| 47 | Since no authorization result exists, settlement processing has been stopped. | Occurs when an invalid capture is made | △ | ||
| 48 | Settlement processing is stopped because it has already been performed. | Occurs when an invalid capture is made | △ | ||
| 49 | Settlement processing is stopped because the payment has been canceled. | Occurs when an invalid capture is made | △ | ||
| 50 | Settlement processing is stopped because cancellation of the payment is already in progress. | Occurs when an invalid capture is made | △ | ||
| 51 | Settlement processing is stopped because cancel request is already in progress. | Occurs when an invalid capture is made | △ | ||
| 52 | Since settlement processing has been already in place, the settlement processing has been stopped. | Occurs when an invalid capture is made | △ | ||
| 53 | Settlement processing is stopped because a settlement request is already in progress. | Occurs when an invalid capture is made | △ | ||
| 55 | Since the amount specified exceeded the amount of authorization, settlement processing has been stopped. | Occurs when an invalid capture is made | △ | ||
| 56 | Cancel processing cannot be performed for this payment. | Occurs when an invalid payment cancellation is made | △ | ||
| 57 | For Auto Close Authorization Capture, use refund processing. | Occurs when an invalid payment cancellation is made | △ | ||
| 58 | Cancel processing is stopped because the authorization result does not exist. | Occurs when an invalid payment cancellation is made | △ | ||
| 59 | Cancel processing is stopped because settlement processing has already completed. | Occurs when an invalid payment cancellation is made | △ | ||
| 60 | Cancel processing is stopped because the payment has already been canceled. | Occurs when an invalid payment cancellation is made | △ | ||
| 61 | Cancel processing is stopped because it is already in progress. | Occurs when an invalid payment cancellation is made | △ | ||
| 62 | Settlement processing has been stopped because cancel request is already in progress. | Occurs when an invalid payment cancellation is made | △ | ||
| 63 | Since settlement processing has been already in place, the cancel processing has been stopped. | Occurs when an invalid payment cancellation is made | △ | ||
| 64 | Cancel processing is stopped because a settlement request is already in progress. | Occurs when an invalid payment cancellation is made | △ | ||
| 67 | No refund processing is allowed for this payment. | Occurs when an invalid refund request is made | △ | ||
| 68 | Refund processing is stopped because the authorization result does not exist. | Occurs when an invalid refund request is made | △ | ||
| 69 | Refund processing is stopped because settlement processing has not yet been performed. | Occurs when an invalid refund request is made | △ | ||
| 70 | Refund processing is stopped because the payment has already been canceled. | Occurs when an invalid refund request is made | △ | ||
| 71 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid refund request is made | △ | ||
| 72 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid refund request is made | △ | ||
| 73 | Since a refund request is already in progress, the refund processing has been stopped. | Occurs when an invalid refund request is made | △ | ||
| 75 | Since the amount specified exceeded the amount at the time of settlement, refund processing has been stopped. | Occurs when an invalid refund request is made | △ | ||
| K2 | Credit card non-usable | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ |
Google Pay Specific Errors
| Code | Type | Description | ST01 | ST02 | MG01 |
|---|---|---|---|---|---|
| 21 | Credit center error | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 22 | Credit card credit limit | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 23 | Credit card non-usable | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 24 | Invalid PIN | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 25 | Going over your credit card usage cap | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 26 | Credit freeze | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 27 | Credit card number/expiration date is invalid | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 28 | Handling of transaction content not allowed | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 29 | Preferred installment payment plan (repayment out of the cardholder's bi-annual bonus) not available | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 30 | Preferred bonus month not available | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 31 | Preferred bonus amount not available | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 32 | Preferred start month for your payment plan not available | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 33 | Preferred number of installment payments not available | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 34 | Preferred installment payment amount not available | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 35 | Preferred initial installment payment amount not available | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 36 | Other authorization error | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ | |
| 38 | Since decryption processing failed, the processing has been stopped. | Occurs when decryption of payment information fails | ○ | ||
| 40 | Since a refund request processing has already been processed, the refund processing has been stopped. | Occurs when a refund request for the specified payment has been completed at the time of refund request | △ | ||
| 41 | Since refund request processing has not been completed, the refund confirmation processing has been stopped. | Occurs when a refund request for the specified payment has not been completed at the time of refund confirmation | △ | ||
| 42 | Since no refund request result exists, the re-obtained authorization processing has been stopped. | Occurs when the specified payment does not exist at the time of re-authorization | △ | ||
| 43 | Since no purchase result exists, the settlement processing has been stopped. | A request to a credit card company for which a destination has not been set | △ | ||
| 45 | Settlement processing cannot be performed for this payment. | Occurs when an invalid capture is made | △ | ||
| 46 | Settlement processing is not required because Auto Close Authorization Capture is set. | Occurs when an invalid capture is made | 〇 | ||
| 47 | Since no authorization result exists, settlement processing has been stopped. | Occurs when an invalid capture is made | 〇 | ||
| 48 | Settlement processing is stopped because it has already been performed. | Occurs when an invalid capture is made | △ | ||
| 49 | Settlement processing is stopped because the payment has been canceled. | Occurs when an invalid capture is made | △ | ||
| 50 | Settlement processing is stopped because cancellation of the payment is already in progress. | Occurs when an invalid capture is made | △ | ||
| 51 | Settlement processing is stopped because cancel request is already in progress. | Occurs when an invalid capture is made | △ | ||
| 52 | Since settlement processing has been already in place, the settlement processing has been stopped. | Occurs when an invalid capture is made | △ | ||
| 53 | Settlement processing is stopped because a settlement request is already in progress. | Occurs when an invalid capture is made | △ | ||
| 55 | Since the amount specified exceeded the amount of authorization, settlement processing has been stopped. | Occurs when an invalid capture is made | △ | ||
| 56 | Cancel processing cannot be performed for this payment. | Occurs when an invalid payment cancellation is made | △ | ||
| 58 | Cancel processing is stopped because the authorization result does not exist. | Occurs when an invalid payment cancellation is made | △ | ||
| 59 | Cancel processing is stopped because settlement processing has already completed. | Occurs when an invalid payment cancellation is made | △ | ||
| 60 | Cancel processing is stopped because the payment has already been canceled. | Occurs when an invalid payment cancellation is made | △ | ||
| 61 | Cancel processing is stopped because it is already in progress. | Occurs when an invalid payment cancellation is made | △ | ||
| 62 | Settlement processing has been stopped because cancel request is already in progress. | Occurs when an invalid payment cancellation is made | △ | ||
| 63 | Since settlement processing has been already in place, the cancel processing has been stopped. | Occurs when an invalid payment cancellation is made | △ | ||
| 64 | Cancel processing is stopped because a settlement request is already in progress. | Occurs when an invalid payment cancellation is made | △ | ||
| 67 | No refund processing is allowed for this payment. | Occurs when an invalid refund request is made | △ | ||
| 68 | Refund processing is stopped because the authorization result does not exist. | Occurs when an invalid refund request is made | △ | ||
| 69 | Refund processing is stopped because settlement processing has not yet been performed. | Occurs when an invalid refund request is made | △ | ||
| 70 | Refund processing is stopped because the payment has already been canceled. | Occurs when an invalid refund request is made | △ | ||
| 71 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid refund request is made | △ | ||
| 72 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid refund request is made | △ | ||
| 73 | Since a refund request is already in progress, the refund processing has been stopped. | Occurs when an invalid refund request is made | △ | ||
| 75 | Since the amount specified exceeded the amount at the time of settlement, refund processing has been stopped. | Occurs when an invalid refund request is made | △ | ||
| K2 | Credit card non-usable | Occurs when an error is returned from the financial institution for a payment request, payment cancellation, or refund request | ○ | △ |
Convenience Store Payment Specific Errors
| Code | Type | Description | ST01 | ST02 | MG01 |
|---|---|---|---|---|---|
| 20 | Temporary server strain error | Error which is returned from the financial institution | ○ | ○ | |
| 21 | Error: server maintenance in progress | Error which is returned from the financial institution | ○ | ○ | |
| 22 | Convenience store payment management center error | Error which is returned from the financial institution | ○ | ○ | |
| 23 | The specified due date is invalid. | Occurs when a specified due date is invalid | ○ | ||
| 24 | Convenience store payment is currently unavailable. | Error which is returned from the financial institution | ○ | ○ | |
| 25 | Cancel processing cannot be performed for this transaction. | Occurs when an invalid cancel request is made | ○ | ||
| 26 | Cancel processing is stopped because the payment is already complete. | Occurs when an invalid cancel request is made | ○ | ||
| 27 | Processing is stopped because the convenience store payment cannot be used for the specified amount of money. | Error which is returned from the financial institution | ○ | ||
| 28 | Since an error occurred at the convenience store payment, the process has been stopped. | Error which is returned from the financial institution | ○ | ○ | |
| 29 | The cancellation of an already-paid transaction has been accepted by the financial institution. | Occurs when an invalid cancel request is made | ○ | ||
| 58 | Cancel processing is stopped because the application result does not exist. | Occurs when an invalid cancel request is made | ○ | ||
| 60 | Cancel processing is stopped because the payment has already been canceled. | Occurs when an invalid cancel request is made | ○ | ||
| 61 | Cancel processing is stopped because it is already in progress. | Occurs when an invalid cancel request is made | ○ |
General Wire Transfer (bank-to-bank wire transfer) Payment Specific Errors
In General wire transfer (bank-to-bank wire transfer) payment, no error occurs on the financial institution's side.
Pay-easy Payment Specific Errors
| Code | Type | Description | ST01 | ST02 |
|---|---|---|---|---|
| 20 | Temporary server strain error | Error which is returned from the financial institution | ○ | |
| 21 | Error: server maintenance in progress | Error which is returned from the financial institution | ○ | |
| 22 | Pay-easy payment management center error | Error which is returned from the financial institution | ○ | |
| 23 | The specified payment term is invalid | Error which is returned from the financial institution | ○ | |
| 24 | Pay-Easy Payment is currently not available. | Error which is returned from the financial institution | ○ |
NP Atobarai Specific Errors
| Code | Type | Description | ST01 | ST02 |
|---|---|---|---|---|
| 20 | The setting value of a request field is invalid. | Error which is returned from the financial institution | ○ | ○ |
| 21 | Corresponding transaction has already been processed. | Error which is returned from the financial institution | ○ | ○ |
| 22 | NP Deferred Payment center error | Error which is returned from the financial institution | ○ | ○ |
| 47 | Since no authorization result exists, settlement processing has been stopped. | Error which is returned from the financial institution | ○ | |
| 48 | Settlement processing is stopped because it has already been performed. | Error which is returned from the financial institution | ○ | |
| 49 | Settlement processing is stopped because the payment has been canceled. | Error which is returned from the financial institution | ○ | |
| 50 | Settlement processing is stopped because cancellation of the payment is already in progress. | Error which is returned from the financial institution | ○ | |
| 51 | Settlement processing is stopped because cancel request is already in progress. | Error which is returned from the financial institution | ○ | |
| 52 | Since settlement processing has been already in place, the settlement processing has been stopped. | Error which is returned from the financial institution | ○ | |
| 53 | Settlement processing is stopped because a settlement request is already in progress. | Error which is returned from the financial institution | ○ | |
| 59 | Cancel processing is stopped because settlement processing has already completed. | Error which is returned from the financial institution | ○ | |
| 60 | Cancel processing is stopped because the payment has already been canceled. | Error which is returned from the financial institution | ○ | |
| 61 | Cancel processing is stopped because it is already in progress. | Error which is returned from the financial institution | ○ | |
| 62 | Settlement processing has been stopped because cancel request is already in progress. | Error which is returned from the financial institution | ○ | |
| 63 | Since settlement processing has been already in place, the cancel processing has been stopped. | Error which is returned from the financial institution | ○ | |
| 64 | Cancel processing is stopped because a settlement request is already in progress. | Error which is returned from the financial institution | ○ | |
| 69 | Refund processing is stopped because settlement processing has not yet been performed. | Error which is returned from the financial institution | ○ | |
| 70 | Refund processing is stopped because the payment has already been canceled. | Error which is returned from the financial institution | ○ | |
| 71 | Since refund has already been processed, the refund processing has been stopped. | Error which is returned from the financial institution | ○ | |
| 72 | Since refund processing has already been in place, the refund processing has been stopped. | Error which is returned from the financial institution | ○ | |
| 73 | Since a refund request is already in progress, the refund processing has been stopped. | Error which is returned from the financial institution | ○ | |
| 76 | Since no authorization result exists, cancel/refund processing has been stopped. | Error which is returned from the financial institution | ○ |
T-Point Program (Online Payment) Specific Errors
| Code | Type | Description | ST01 | ST02 | MG01 |
|---|---|---|---|---|---|
| 20 | Since an error occurred at T-point system, the processing has been stopped. | Error which is returned from the financial institution | ○ | ||
| 21 | Since an error occurred at T-point system, the processing has been stopped. | Error which is returned from the financial institution | ○ | ||
| 22 | Since an error occurred at T-point system, the processing has been stopped. | Error which is returned from the financial institution | ○ | ||
| 23 | Since an error occurred at T-point system, the processing has been stopped. | Error which is returned from the financial institution | ○ | ||
| 24 | Since the period for refund has expired, refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | ||
| 71 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | ||
| 72 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ | ||
| 74 | Unused error codes | ||||
| 76 | Since no authorization result exists, cancel/refund processing has been stopped. | Occurs when an invalid refund request is made | ○ |
Alipay+ Specific Errors
| Code | Type | Description | ST02 |
|---|---|---|---|
| 20 | Since the period for refund has expired, the processing has been stopped. | Error which is returned from the financial institution | ○ |
| 21 | Since an error occurred at Alipay payment center, the processing has been stopped. | Error which is returned from the financial institution | ○ |
| 68 | Refund processing is stopped because the authorization result does not exist. | Occurs when an invalid refund request is made | ○ |
| 71 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ |
| 72 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid refund request is made | ○ |
| 75 | Since the amount specified exceeded the amount at the time of settlement, refund processing has been stopped. | Occurs when an invalid refund request is made | ○ |
Wallet Payment Service (Type-Y) Specific Errors
| Code | Type | Description | ST02 |
|---|---|---|---|
| 20 | Since no purchase result exists, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ |
| 21 | Since the status is not Order Confirmed, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ |
| 22 | Payment cancellation processing is stopped because the purchase result does not exist. | Occurs when an invalid cancel request is made | ○ |
| 23 | Since the status is not Order Confirmed, payment cancellation processing has been stopped. | Occurs when an invalid cancel request is made | ○ |
| 24 | Refund processing is stopped because the purchase result does not exist. | Occurs when an invalid refund request is made | ○ |
| 25 | Refund processing is stopped because the status is not Shipped. | Occurs when an invalid refund request is made | ○ |
| 29 | Wallet payment service error | Error that is returned from the Wallet payment service | ○ |
| 30 | Error: server maintenance in progress | Error that is returned from the Wallet payment service | ○ |
| 31 | Settlement processing is valid for 365 days from the date of order. | Occurs when an invalid settlement request is made | ○ |
| 32 | The valid period for payment cancellation processing is within 365 days from the date of order. | Occurs when an invalid cancel request is made | ○ |
| 33 | The valid period for refund processing is within 180 days from the date of order. | Occurs when an invalid refund request is made | ○ |
| 35 | Failed to complete the payment due to the insufficient PayPay balance. | Error that occurs when the PayPay balance is insufficient at the time of payment. | ○ |
| 36 | The order is already complete. | Error that occurs when the order is already complete at the time of establishment. | ○ |
| 37 | Since the amount upon the authorization and that in the payment information differ, the settlement processing has been stopped. | This is an internal inconsistency error that does not occur usually. If this error occurs, contact support. | ○ |
| 38 | The processing period has passed since the initial Authorization. | ○ | |
| 55 | Since the amount specified exceeded the amount of authorization, settlement processing has been stopped. | Error that occurs when the amount specified at the time of partial settlement exceeds the amount of authorization. | ○ |
| 75 | Since the amount specified exceeded the amount at the time of settlement, refund processing has been stopped. | Error that occurs when the amount specified at the time of partial refund exceeds the sales amount. | ○ |
Amazon Pay Specific Errors
| Code | Type | Description | ST01 | ST02 | MG04 |
|---|---|---|---|---|---|
| 20 | Processing has been stopped because the target data does not exist. | Occurs when an invalid order request is made | ○ | ||
| 21 | Processing has been stopped because the status of the target data does not allow the operation. | Occurs when an invalid order request is made | ○ | ○ | |
| 22 | Processing has been stopped because an unpermitted value is specified for the payment flow. | Occurs when an invalid session update request is made | ○ | ||
| 23 | Processing has been stopped because asynchronous authorization is specified. | Occurs when an invalid session update request is made | ○ | ||
| 24 | Since an error occurred at the financial institution, the process has been stopped. | Error which is returned from the financial institution | ○ | ○ | ○ |
| 25 | Processing has been stopped because the payment status at the financial institution is invalid. | Error which is returned from the financial institution | ○ | ○ | ○ |
| 26 | Periodic purchase is unavailable. | Occurs when an invalid session update request is made | ○ | ||
| 47 | Since no authorization result exists, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | ||
| 48 | Settlement processing is stopped because it has already been performed. | Occurs when an invalid settlement request is made | ○ | ||
| 49 | Settlement processing is stopped because the payment has been canceled. | Occurs when an invalid settlement request is made | ○ | ||
| 50 | Settlement processing is stopped because cancellation of the payment is already in progress. | Occurs when an invalid settlement request is made | ○ | ||
| 52 | Since settlement processing has been already in place, the settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | ||
| 53 | Settlement processing is stopped because a settlement request is already in progress. | Occurs when an invalid settlement request is made | ○ | ||
| 55 | Since the amount specified exceeded the amount of authorization, settlement processing has been stopped. | Occurs when an invalid settlement request is made | ○ | ||
| 58 | Cancel processing is stopped because the authorization result does not exist. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 59 | Cancel processing is stopped because settlement processing has already completed. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 60 | Cancel processing is stopped because the payment has already been canceled. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 61 | Cancel processing is stopped because it is already in progress. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 63 | Since settlement processing has been already in place, the cancel processing has been stopped. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 64 | Cancel processing is stopped because a settlement request is already in progress. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 68 | Refund processing is stopped because the authorization result does not exist. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 69 | Refund processing is stopped because settlement processing has not yet been performed. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 70 | Refund processing is stopped because the payment has already been canceled. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 71 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 72 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 73 | Since a refund request is already in progress, the refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 75 | Since the amount specified exceeded the amount at the time of settlement, refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | ○ | ||
| 76 | Since no authorization result exists, cancel/refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | ○ | ||
| L0 | Periodic purchase processing is stopped because the initial application result does not exist. | Occurs when an invalid purchase request for recurring billing is made | 〇 | ||
| L2 | Periodic purchase processing is stopped because it has already been canceled. | Occurs when an invalid purchase request for recurring billing is made | 〇 | ||
| L5 | Cancellation processing is stopped because the initial application result does not exist. | Occurs when an invalid recurring billing cancellation request is made | 〇 | ||
| L7 | Cancellation processing is stopped because it has already been canceled. | Occurs when an invalid recurring billing cancellation request is made | 〇 |
au PAY (Online Payment) Specific Errors
| Code | Type | Description | ST01 | ST02 | MG02 |
|---|---|---|---|---|---|
| 20 | Since no authorization result exists, settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | ||
| 21 | Since authorization has been voided, settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | ||
| 22 | Since the amount specified exceeded the amount of authorization, settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | ||
| 23 | Since settlement processing has been completed, the processing has been stopped. | Occurs when an invalid settlement request is made | △ | ||
| 24 | Since Auto Close Authorization Capture is set, no settlement request is required. | Occurs when an invalid settlement request is made | △ | ||
| 25 | Since no authorization result exists, cancel/refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | △ | ||
| 26 | Since authorization has been voided, cancellation refund process has been stopped. | Occurs when an invalid cancel/refund request is made | △ | ||
| 27 | Partial refund processing is valid from the following month of the date of capture. | Occurs when an invalid cancel/refund request is made | △ | ||
| 28 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | △ | ||
| 29 | Refund process is valid until the last day of the third month from the date of capture. | Occurs when an invalid cancel/refund request is made | △ | ||
| 30 | The period for capturing has expired. | Occurs when an invalid settlement request is made | △ | ||
| 31 | Other error | Error which is returned from the financial institution | 〇 | 〇 | |
| 32 | Since settlement processing has been already in place, the settlement processing has been stopped. | Occurs when an invalid settlement request is made | △ | ||
| 33 | Since settlement processing has been already in place, the cancel processing has been stopped. | Occurs when an invalid cancel/refund request is made | △ | ||
| 34 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | △ | ||
| 35 | For Auto Close Authorization Capture, use refund processing. | Occurs when an invalid cancel/refund request is made | △ | ||
| 36 | Settlement processing for the specified payment is stopped because authorization is voided at the customer's request. | Occurs when the user is already invalid at the time of settlement | △ | ||
| 37 | Since the amount specified exceeded the amount at the time of settlement, refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | △ | ||
| 38 | The user is not valid. | Error which is returned from the financial institution | 〇 | 〇 | 〇 |
EPOS Kantan Kessai Specific Errors
| Code | Type | Description | ST01 | ST02 | MG01 |
|---|---|---|---|---|---|
| 20 | Since an error occurred at the EPOS Kantan Kessai Service, the process has been stopped. | Occurs when an invalid request for settlement, cancel, refund, or amount change is made | 〇 | ||
| 21 | Since the amount specified exceeded the amount of authorization, amount change processing has been stopped. | Occurs when an invalid amount change request is made | 〇 | ||
| 22 | Since the amount specified exceeded the maximum changeable amount, amount change processing has been stopped. | Occurs when an invalid amount change request is made | 〇 | ||
| 23 | Since the amount specified was less than the total amount to be paid using coupons and points, amount change processing has been stopped. | Occurs when an invalid amount change request is made | 〇 | ||
| 24 | Since amount change processing has been already in place, the settlement processing has been stopped. | Occurs when an invalid settlement request is made | 〇 | ||
| 25 | Since amount change processing has been already in place, the cancel/refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | 〇 | ||
| 26 | Since amount change processing has been already in place, the amount change processing has been stopped. | Occurs when an invalid cancel/refund request is made | 〇 | ||
| 27 | Amount change processing is stopped because the authorization has already been canceled. | Occurs when an invalid amount change request is made | 〇 | ||
| 28 | Amount change processing is stopped because cancellation of the payment is already in progress. | Occurs when an invalid amount change request is made | 〇 | ||
| 29 | Since settlement processing has been already in place, amount change processing has been stopped. | Occurs when an invalid amount change request is made | 〇 | ||
| 30 | Amount change processing is stopped because the refund has already been processed. | Occurs when an invalid amount change request is made | 〇 | ||
| 31 | Since refund processing has been already in place, the amount change processing has been stopped. | Occurs when an invalid amount change request is made | 〇 | ||
| 32 | Amount change processing is stopped because the authorization result does not exist. | Occurs when an invalid amount change request is made | 〇 | ||
| 47 | Since no authorization result exists, settlement processing has been stopped. | Occurs when an invalid settlement request is made | 〇 | ||
| 48 | Settlement processing is stopped because it has already been performed. | Occurs when an invalid settlement request is made | 〇 | ||
| 49 | Settlement processing is stopped because the payment has been canceled. | Occurs when an invalid settlement request is made | 〇 | ||
| 50 | Settlement processing is stopped because cancellation of the payment is already in progress. | Occurs when an invalid settlement request is made | 〇 | ||
| 52 | Since settlement processing has been already in place, the settlement processing has been stopped. | Occurs when an invalid settlement request is made | 〇 | ||
| 60 | Cancel processing is stopped because the payment has already been canceled. | Occurs when an invalid cancel/refund request is made | 〇 | ||
| 61 | Cancel processing is stopped because it is already in progress. | Occurs when an invalid cancel/refund request is made | 〇 | ||
| 63 | Since settlement processing has been already in place, the cancel processing has been stopped. | Occurs when an invalid cancel/refund request is made | 〇 | ||
| 71 | Since refund has already been processed, the refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | 〇 | ||
| 72 | Since refund processing has already been in place, the refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | 〇 | ||
| 76 | Since no authorization result exists, cancel/refund processing has been stopped. | Occurs when an invalid cancel/refund request is made | 〇 |
One-time Token Service Specific Errors
| Code | Type | Description | ST01 | ST11 | ST02 | MG01 | MG02 | MG12 | TA02 |
|---|---|---|---|---|---|---|---|---|---|
| T1 | Decrypting the one-time token failed. | Occurs when a request is made with an invalid one-time token | ○ | ○ | ○ | ○ | ○ | ||
| T2 | The specified one-time token cannot be used because it is expired. Please generate the one-time token again. | Occurs when a request is made with an invalid one-time token | ○ | ○ | ○ | ○ | ○ |
Email Link Type Specific Errors
| Code | Type | Description | ML01 |
|---|---|---|---|
| 20 | Not authorized to use the relevant API. | Occurs when a function that has not been applied is used | ○ |
| 21 | Since no payment information exists, the processing has been stopped. | Error indicating that the transmission result does not exist | ○ |
| 22 | Cancel processing is stopped because it is not an outstanding transaction. | Occurs when an invalid cancellation is made | ○ |
| 23 | Cancel processing is stopped because the payment information has been updated. | Occurs when an invalid cancellation is made | ○ |
| 24 | Sending e-mail failed. | Error which is returned from the transmission operator | ○ |
| 25 | Failed to connect to the SMS transmission operator. | Error which is returned from the transmission operator | ○ |
Errors which occur in SBPS internal processing
| Code | Type | Description | ST01 | ST11 | ST02 | ST03 | MG01 | MG11 | MG12 | MG02 | MG04 | ML01 | TA02 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 80 | GW system error | Occurs in SBPS internal system errors | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | |
| 81 | API request parameter error | Occurs only for validation conflicts in request parameters inside SBPS | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | |
| 82 | Unused error codes | ||||||||||||
| 83 | GW record retrieval error | Occurs only when there exists no records for the specific payment inside SBPS | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | |||
| 84 | Financial institution response parameter error | Occurs when a failure occurs at the financial institution | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ||
| 85 | Financial institution connection error | Occurs when a failure occurs at the financial institution | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ||
| 86 | Financial institution system error | In the case of ST02, occurs only in capture, cancel, and refund request processing for credit card payments. In the case of ST02, occurs in all requests other than those for credit card payments. | ○ | ○ | △ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
Errors which occur in API processing
| Code | Type | Description | ST01 | ST11 | ST02 | ST03 | MG01 | MG11 | MG12 | MG02 | MG04 | ML01 | TA02 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 90 | API system error | An unexpected error occurred in API | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| 91 | Unused error codes | ||||||||||||
| 92 | GW connection error | Connection to GW has failed | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| 93 | Retry count limit restriction error | The retry count limit has been reached | ○ | ○ | ○ | ||||||||
| 94 | Error: payment not completed | The payment request is not completed | ○ | ||||||||||
| 95 | Consistency in Customer Information error | The credit card information registration status is not consistent with the management request. * For example, a credit card information registration request is made although the status is Registered. | ○ | ○ | ○ | ○ | |||||||
| 96 | Duplicated request error | Another request is made using the same order ID and the same invoice branch number | ○ | ○ | ○ | ||||||||
| 97 | Duplicated request error（multiple partial refund） | Request requests with the same processing target tracking ID or with the same refund branch number | ○ | ||||||||||
| 98 | Consistency in Eikyu token error | There is inconsistency in Eikyu token registration status | ○ | ○ | ○ | ○ |
Digit 6-8: Field
Common fields
| Code | Field | Description | ST01 | ST11 | ST02 | ST03 | MG01 | MG11 | MG12 | MG02 | MG04 | ML01 | TA02 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 000 | API request ID | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | |
| 001 | Merchant ID | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | |
| 002 | Service ID | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | |
| 003 | Customer ID | ○ | ○ | ○ | ○ | ○ | ○ | ||||||
| 004 | Purchase ID | ○ | ○ | ○ | ○ | ○ | |||||||
| 005 | Product ID | ○ | ○ | ○ | |||||||||
| 006 | Product name | ○ | ○ | ○ | |||||||||
| 007 | Amount of tax | ○ | ○ | ○ | |||||||||
| 008 | Amount (incl. tax) | In the case of ST02, occurs in settlement and partial refund processing when the parameter is not correctly set | ○ | ○ | △ | ○ | ○ | ○ | |||||
| 009 | Target CGI to report the results | ○ | ○ | ○ | |||||||||
| 010 | Free field 1 | ○ | ○ | ○ | |||||||||
| 011 | Free field 2 | ○ | ○ | ○ | |||||||||
| 012 | Free field 3 | ○ | ○ | ○ | |||||||||
| 013 | Invoice suffix number | ○ | ○ | ||||||||||
| 014 | Line number for detailed description | ○ | ○ | ○ | |||||||||
| 015 | Product ID for detailed description | ○ | ○ | ||||||||||
| 016 | Detailed item names | ○ | ○ | ○ | |||||||||
| 017 | Quantity for detailed description | ○ | ○ | ○ | |||||||||
| 018 | Amount of tax for detailed description | ○ | ○ | ○ | |||||||||
| 019 | Detail amount (incl. tax) | ○ | ○ | ○ | |||||||||
| 020 | Payment category | Occurs in recurring purchases when the parameter is not correctly set | △ | △ | |||||||||
| 021 | Last charged month | Occurs in recurring purchases when the parameter is not correctly set | △ | △ | |||||||||
| 022 | Campaign type | Occurs in recurring purchases when the parameter is not correctly set | △ | △ | |||||||||
| 023 | Date and time of request | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | |
| 024 | Request timeout | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | |
| 025 | Checksum | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | |
| 026 | Target SBPS transaction ID for processing | ○ | ○ | ○ | |||||||||
| 027 | Target tracking ID for processing | Occurs only when an invalid tracking ID is specified as the processing target | ○ | ○ | ○ | ○ | ○ | ○ | |||||
| 028 | 3DES encryption flag | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | |
| 029 | Date and time of processing | ○ | ○ | ||||||||||
| 030 | SBPS customer information return flag | In the case of ST01, occurs only in credit card payments | △ | △ | ○ | ○ | |||||||
| 034 | Payment Management ID | ○ |
Credit card payment fields
| Code | Field | Description | ST01 | ST11 | ST02 | MG01 | MG02 | MG11 | MG12 | TA02 | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 200 | Credit card number | In the case of MG02 and MG12, occurs only in registration and update processing | ○ | ○ | △ | △ | |||||
| 201 | Expiration date of the credit card | In the case of MG02 and MG12, occurs only in registration and update processing | ○ | ○ | △ | △ | ○ | ||||
| 202 | Category of transaction | In the case of ST01, occurs only in one-time purchases and re-obtained authorization processing | △ | ○ | |||||||
| 203 | Number of installment payments | In the case of ST01, occurs only in one-time purchases and re-obtained authorization processing | △ | ○ | |||||||
| 204 | Number of installment payments using a bonus | In the case of ST01, occurs only in one-time purchases and re-obtained authorization processing | △ | ○ | |||||||
| 205 | Credit card information storage flag | In the case of ST01, occurs only in one-time purchases and re-obtained authorization processing | △ | ○ | |||||||
| 206 | Remarks field 1 | MG02 MG12, occurs only for registration and renewal | △ | △ | |||||||
| 207 | Remarks field 2 | MG02 MG12, occurs only for registration and renewal | △ | △ | |||||||
| 208 | Remarks field 3 | MG02 MG12, occurs only for registration and renewal | △ | △ | |||||||
| 209 | Security code | In the case of MG02 and MG12, occurs only in registration and update processing | ○ | ○ | △ | △ | ○ | ||||
| 210 | Unused error codes | ||||||||||
| 211 | Unused error codes | ||||||||||
| 212 | Unused error codes | ||||||||||
| 213 | Unused error codes | ||||||||||
| 214 | Specific type for which the payment information is used | Occurs only in re-obtained authorization processing | △ | ||||||||
| 215 | Specific type for which the payment method is used | Occurs only in re-obtained authorization processing | △ | ||||||||
| 216 | Type of return of information entered at the time of payment | ○ | ○ | ○ | ○ | ||||||
| 217 | Credit card brand return flag | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ||
| 218 | Unused error codes | ||||||||||
| 219 | Unused error codes | ||||||||||
| 220 | Unused error codes | ||||||||||
| 221 | Unused error codes | ||||||||||
| 222 | Unused error codes | ||||||||||
| 223 | Unused error codes | ||||||||||
| 224 | Unused error codes | ||||||||||
| 225 | refund branch number | ○ | |||||||||
| 226 | Unused error codes | ||||||||||
| 227 | Token | ○ | ○ | ○ | ○ | ○ | |||||
| 228 | Token key | ○ | ○ | ○ | ○ | ○ | |||||
| 229 | Eikyu token | ○ | ○ | ○ | |||||||
| 241 | Authentication result ID | ○ | ○ | ○ | ○ | ○ | |||||
| 257 | Credit card user payment information token | ○ | |||||||||
| 258 | Credit card user payment information token key | ○ | |||||||||
| 264 | 3D authentication determination flag | ○ | |||||||||
| 265 | Return URL for OK | ○ | |||||||||
| 266 | Return URL for NG | ○ | |||||||||
| 267 | Forced challenge-based authentication Used or Not | ○ | |||||||||
| 900 | Unused error codes |
PayPay (Online Payment) Fields
| Code | Field | Description | ST01 | ST02 | MG01 |
|---|---|---|---|---|---|
| 202 | Order details | Occurs in settlement when the parameter is not correctly set | ○ | ||
| 203 | Pending valid period | Occurs in purchase request for push billing when the parameter is not correctly set | ○ | ||
| 204 | refund branch number | Occurs in cancel/refund processing when the parameter is not correctly set | ○ | ||
| 208 | Flg for payment_id return | Occurs in purchase request for push billing when the parameter is not correctly set | ○ |
d Payment (Carrier) Fields
| Code | Field | Description | ST01 | ST02 |
|---|---|---|---|---|
| 200 | Cancellation target year and month | Occurs in cancel/refund processing when the parameter is not correctly set | △ |
au Kantan Kessai Service Fields
| Code | Field | Description | ST01 | ST02 |
|---|---|---|---|---|
| 200 | Cancellation target year and month | Occurs in cancel/refund processing when the parameter is not correctly set | △ |
JCB PREMO Payment ・House Prepaid card payment items
| Code | Field | Description | ST01 |
|---|---|---|---|
| 200 | Prepaid Card Number | ○ | |
| 201 | Authentication number | ○ | |
| 202 | Brand Code | ○ |
UnionPay Payment Item
| Code | Field | Description | ST02 |
|---|---|---|---|
| 200 | refund branch number | ○ |
Apple Pay Fields
| Code | Field | Description | ST01 | ST02 | MG01 |
|---|---|---|---|---|---|
| 200 | Transaction identification | Occurs only in Apple Pay | ○ | ||
| 201 | Credit card brand identification | Occurs only in Apple Pay | ○ | ||
| 202 | Payment information | Occurs only in Apple Pay | ○ | ||
| 204 | Type of return of information entered at the time of payment | Occurs only in Apple Pay | ○ | ||
| 205 | Credit card brand return flag | Occurs only in Apple Pay | ○ |
Google Pay Fields
| Code | Field | Description | ST01 | ST02 | MG01 |
|---|---|---|---|---|---|
| 202 | Payment information | Occurs only in Google Pay | ○ | ||
| 204 | Type of return of information entered at the time of payment | Occurs only in Google Pay | ○ | ||
| 205 | Credit card brand return flag | Occurs only in Google Pay | ○ |
Convenience Store Payment Fields
| Code | Field | Description | ST01 | ST02 | MG01 |
|---|---|---|---|---|---|
| 200 | Invoice issuance type | ○ | |||
| 201 | Customer's last name | ○ | |||
| 202 | Customer's first name | ○ | |||
| 203 | Customer's last name in kana | ○ | |||
| 204 | Customer's first name in kana | ○ | |||
| 205 | Zip code 1 | ○ | |||
| 206 | Zip code 2 | ○ | |||
| 207 | Prefecture | ○ | |||
| 208 | City, ward, town, house number | ○ | |||
| 209 | Apartment/building | ○ | |||
| 210 | Phone number | ○ | |||
| 211 | ○ | ||||
| 212 | Date of conclusion of contract | ○ | |||
| 213 | Convenience store type | △ | |||
| 214 | Due date of payment | △ | |||
| 225 | Barcode information |
General Wire Transfer (bank-to-bank wire transfer) Payment Fields
| Code | Field | Description | ST01 |
|---|---|---|---|
| 200 | Invoice issuance type | ○ | |
| 201 | Customer's last name | ○ | |
| 202 | Customer's first name | ○ | |
| 203 | Customer's last name in kana | ○ | |
| 204 | Customer's first name in kana | ○ | |
| 205 | Zip code 1 | ○ | |
| 206 | Zip code 2 | ○ | |
| 207 | Prefecture | ○ | |
| 208 | City, ward, town, house number | ○ | |
| 209 | Apartment/building | ○ | |
| 210 | Phone number | ○ | |
| 211 | ○ | ||
| 212 | Date of conclusion of contract | ○ | |
| 213 | Account category | △ | |
| 220 | Company name | △ | |
| 221 | Department name | △ | |
| 222 | FAX | △ | |
| 223 | Board category | △ | |
| 224 | Remarks | △ |
Pay-easy Payment Fields
| Code | Field | Description | ST01 |
|---|---|---|---|
| 200 | Invoice issuance type | ○ | |
| 201 | Customer's last name | ○ | |
| 202 | Customer's first name | ○ | |
| 203 | Customer's last name in kana | ○ | |
| 204 | Customer's first name in kana | ○ | |
| 205 | Zip code 1 | ○ | |
| 206 | Zip code 2 | ○ | |
| 207 | Prefecture | ○ | |
| 208 | City, ward, town, house number | ○ | |
| 209 | Apartment/building | ○ | |
| 210 | Phone number | ○ | |
| 211 | ○ | ||
| 212 | Date of conclusion of contract | ○ | |
| 213 | Pay-easy type | △ | |
| 214 | Terminal type | △ | |
| 215 | Financial institution code | △ | |
| 216 | Name of financial institution | △ | |
| 217 | Bill information in kana | △ | |
| 218 | Bill information in kanji | △ | |
| 219 | Management note (remarks) | △ | |
| 225 | Barcode information | ||
| 226 | Due date of payment | ○ |
NP Atobarai Fields
| Code | Field | Description | ST01 | ST02 |
|---|---|---|---|---|
| 200 | Merchant order date | ○ | ||
| 201 | Company name | ○ | ||
| 202 | Department name | ○ | ||
| 203 | Name | ○ | ||
| 204 | Name (kana) | ○ | ||
| 205 | Postal code | ○ | ||
| 206 | Address | ○ | ||
| 207 | Phone number | ○ | ||
| 208 | E-mail address | ○ | ||
| 209 | Delivery destination company name | ○ | ||
| 210 | Delivery destination department name | ○ | ||
| 211 | Delivery destination person's name | ○ | ||
| 212 | Delivery destination person's name (kana) | ○ | ||
| 213 | Delivery destination postal code | ○ | ||
| 214 | Delivery destination address | ○ | ||
| 215 | Delivery destination phone number | ○ | ||
| 216 | Delivery company code | ○ | ||
| 217 | Delivery slip number | ○ |
T-point program (Online payment) items
| Code | Field | Description | ST02 |
|---|---|---|---|
| 200 | Grant Payment Methods | ○ |
Amazon Pay Payment Fields
| Code | Field | Description | ST01 | ST02 | MG04 |
|---|---|---|---|---|---|
| 200 | Return URL for checkout review | ○ | ○ | ||
| 201 | Return URL for checkout result | ○ | ○ | ||
| 202 | URL for checkout cancel | ○ | ○ | ||
| 203 | Amazon Pay redirect URL | ○ | ○ | ||
| 204 | checkout mode | ○ | ○ | ||
| 205 | Unit of frequency of recurring billing | ○ | ○ | ||
| 206 | Value of frequency of recurring billing | ○ | ○ | ||
| 207 | Amount of recurring billing | ○ | ○ | ||
| 208 | Currency code of amount of recurring billing | ○ | ○ | ||
| 209 | Payment orientation | ○ | ○ | ||
| 210 | Payment processing | ○ | ○ | ||
| 211 | Billing amount | ○ | ○ | ||
| 212 | Currency code | ○ | ○ | ||
| 213 | Total order amount | ○ | ○ | ||
| 214 | Currency code of total order amount | ○ | ○ | ||
| 215 | Currency | ○ | ○ | ||
| 216 | Soft descriptor | ○ | ○ | ||
| 217 | Maximum billing | ○ | ○ | ||
| 218 | Expiration date | ○ | ○ | ||
| 219 | Merchant reference ID | ○ | ○ | ||
| 220 | Merchant name | ○ | ○ | ||
| 221 | Description field | ○ | ○ | ||
| 222 | Custom information | ○ | ○ | ||
| 223 | Platform ID | ○ | ○ | ||
| 224 | Provider reference ID | ○ | ○ | ||
| 225 | checkout session ID | ○ | ○ | ||
| 226 | Reason for cancellation | ○ |
Email Link Payment Fields
| Code | Field | Description | ML01 |
|---|---|---|---|
| 200 | Customer's first name | ○ | |
| 201 | Invoice number | ○ | |
| 202 | Payment method | ○ | |
| 203 | Due date of payment | ○ | |
| 204 | Free item | ○ | |
| 205 | Destination e-mail address | ○ | |
| 206 | Source e-mail address | ○ | |
| 207 | Return destination e-mail address | ○ | |
| 208 | Display service name | ○ | |
| 210 | Destination telephone number | ○ | |
| 211 | Reason for cancellation | ○ |
When there is no applicable fields
| Code | Field | Description | ST01 | ST11 | ST02 | ST03 | MG01 | MG02 | MG04 | MG11 | MG12 | ML01 | TA02 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 999 | N/A | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
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